Innovative Dental Professionals

Welcome to Innovative Dental Professionals, a dental service featured in the Theme Park Directory. Located at 204 W Main St, Barrington, IL 60010, USA, Innovative Dental Professionals provides comprehensive dental care to the Barrington community.

You can reach them by phone at (847) 382-3500 or mobile at +1 847-382-3500.

Innovative Dental Professionals, under the direction of Dr. Napolitano, is known for providing comprehensive dental care utilizing advanced technology. Patients have praised Dr. Napolitano for his dedication to patient-centered care, noting his use of the latest technology and his personalized approach. He is described as caring and attentive, going above and beyond to ensure patient comfort, such as accommodating a child's dental anxiety by moving his staff to an anesthesiologist's office. However, a patient review also raised concerns regarding extended appointment times, missed procedures, and perceived inappropriate comments made to a teenage daughter. This review suggests that while Dr. Napolitano has decades of experience and is known for his kindness, there may be concerns about his current competency and professional conduct. Potential patients should consider these varying experiences when evaluating this practice.

Here's what some patients have said:

• "Dr Napolitano is the best Dentist in all ways. My family has been seeing him for years. All of his work has been perfect and he uses all the latest technology. In addition he gives responsibile and personal care. He knows everyone of us and praises and encourages us. He goes above and beyond. For example, because my grandson was afraid to have dental work done, he moved his staff to the anestitist's office one morning to do his dental work? Very caring and makes sure everything is done perfectly and that we are happy with his work. I recommend him to everyone I know."
• "You may want to consider a different doctor if you have a teenage daughter. While Wendy is very kind, and Dr Napolitano has decades of experience, we will not be coming back to them. We originally came to them for braces for our eldest daughter. After looking at her X-rays, Dr. N said he recommended a growth appliance, which would help fix an issue she had with a narrow airway (she has always suspected she has a harder time breathing during physical activity). Unfortunately this appliance is not covered by insurance, but it seemed like he was the only one around who offered this. When we asked if it was the same as an expander he said no. At the couple consults we had, the appointments were very long - 1 hour to 90 minutes. I figured he might do this with all patients to show care for them, and expected actual treatment appointments to be shorter. She also had a tooth that needed to be extracted. So before starting the braces/expansion treatment, we scheduled an appointment for both the extraction and scanning her mouth to size for the growth appliance. They said it would take about 2 hours for everything. I settled in at a nearby Starbucks to work, and she was done within 30 minutes. Turns out they didn't do the scan. I still don't understand why. So we scheduled another appointment for the scans. It sounded like a quick (30 min max) appointment, so our daughter, who recently got her license, went on her own since her dad and I were occupied with the other kids. She was there for 2 hours!! 30 minutes in the waiting room, 10 in the treatment room before he came in. When he did come in, she said he explained everything he'd told us twice already, about her trachea and tongue and why she needs the appliance. He left to prep for the scans and my daughter turned her phone off since the battery was low. He didn't return. Wendy, at the front desk, came in awhile later and asked, "are you still here?" And had to go find the Dr. Because he has repeated the same stories about our daughters scans and his own experience, and seemed to forget what he was supposed to be doing, I'm concerned he may not be in the right mind to provide treatment. But the kicker was what he has said to her every time we've seen him. He's made comments about her perfect profile and lips, comments that made both my daughter and I feel uncomfortable. For example, "when I miss you I'll just look at this scan and talk to it like it's you." Or inviting to calling him after hours. I don't share this lightly, as I understand he is from a different generation, probably lonely in his old age, and I made excuses that he's probably just a sweet old man. This last one went over the line, both because of concerns about his competency and his inappropriate comments."

Innovative Dental Professionals offers a range of comprehensive dental services in a patient-focused environment, but potential patients should be aware of the mixed reviews regarding the practice.