Imagix Dental of Johns Creek

Welcome to Imagix Dental of Johns Creek, a Dental Clinic located at 4245 Johns Creek Pkwy Ste C, Suwanee, GA 30024, USA. You can contact them at (678) 942-6213 or via mobile phone at +1 678-942-6213 for appointments and inquiries.

Based on online reviews, patient experiences at Imagix Dental of Johns Creek appear to be mixed. Several patients have shared positive feedback, praising the staff and dentists as "truly wonderful." They highlight the team's attentiveness to patient needs and their ability to make appointments "easygoing." The office staff is described as "beyond friendly" and "helpful," going the extra mile to ensure patient comfort. One reviewer specifically commended Dr. Kang for providing prompt service in addressing a broken retainer.

However, another detailed review presents a significantly negative experience, primarily focused on the behavior of the office manager. This patient, who reports spending a substantial amount on various procedures including extractions, bone grafts, sinus augmentation, and implants, describes feeling disrespected and condescended to during billing inquiries. The review details alleged issues with being billed twice for a single sinus augmentation, discrepancies in insurance estimates for implants, and a rushed and ill-fitting temporary partial denture that broke during a trip, incurring an extra fee despite the initial fitting error. The patient also recounts issues with a healing cap falling off an implant, leading to bone loss, and problems with the fit and color of a crown replacement.

The negative review culminates in an account of a confrontational interaction with the office manager regarding payment and a request to speak with Dr. Pearson before a procedure. This interaction reportedly led to the patient feeling dismissed from the practice.

Given the contrasting feedback, individuals considering Imagix Dental of Johns Creek are advised to contact the clinic directly to discuss their specific dental needs, understand the services offered, and inquire about their policies and procedures. A personal consultation may help potential patients form their own assessment of the clinic's environment and patient care approach.