HTL Dental

HTL Dental Introduce

HTL Dental is a welcoming dental clinic located in the heart of Richmond Hill, Ontario. Specializing in family dentistry, HTL Dental provides high-quality dental care in a comfortable and safe environment for patients of all ages. The clinic is known for its commitment to excellence in dental health and wellness, offering a range of services designed to meet the needs of individuals seeking reliable and compassionate dental care.

As a point of interest in the local community, HTL Dental stands out for its extended hours, making it convenient for families and busy professionals to access dental care. The clinic is open from Monday to Friday, 10:00 AM to 7:00 PM, and on weekends from 10:00 AM to 4:00 PM, ensuring that patients can find a time that suits their schedule. This flexibility makes HTL Dental a popular choice for those looking for accessible dental care in the Richmond Hill area.

HTL Dental offers a variety of services, including general dentistry, preventive care, and cosmetic procedures. The clinic is equipped with state-of-the-art technology to provide modern and efficient treatment options. Whether you're due for a routine check-up or exploring options for improving your smile, HTL Dental is here to meet your needs with personalized attention and care.

One of the hallmarks of HTL Dental is its emphasis on patient comfort and satisfaction. The clinic prides itself on creating a welcoming environment where patients feel at ease during their visits. From the moment you walk in, you'll be greeted by a friendly team ready to assist you with your dental needs. The staff works hard to ensure that each patient feels valued and well-cared-for throughout their experience.

HTL Dental is also committed to promoting health and wellness in the community. By providing preventive care services such as cleanings, exams, and X-rays, the clinic helps patients maintain good oral hygiene and catch potential issues early. This focus on prevention not only improves dental health but also contributes to overall well-being.

While HTL Dental is primarily known for its professional care, it also stands out for its dedication to staying updated with the latest advancements in dentistry. The team at HTL Dental undergoes regular training to ensure they provide the most effective and innovative treatments available. This commitment to continuous improvement ensures that patients receive care that is both reliable and forward-thinking.

Customer feedback highlights the clinic's strengths, with many appreciating its extended hours and friendly staff. However, some reviews have pointed out areas for improvement in terms of service quality and patient outcomes. While HTL Dental aims to provide excellent care, it is important for patients to do their own research and consider what works best for their individual needs.

As a health establishment and point of interest in Richmond Hill, HTL Dental plays a vital role in the community by promoting dental health and wellness. Whether you're a new patient or returning for regular care, HTL Dental is dedicated to helping you achieve and maintain optimal oral health in a comfortable and welcoming setting.

HTL Dental Photos

HTL Dental Location

328 Hwy 7 #23, Richmond Hill, ON L4B 1A6, Canada

Get directions

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328 Hwy 7 #23
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HTL Dental © Leaflet © OpenStreetMap contributors

HTL Dental Reviews

I have been receiving services from your dental clinic for several years. This time I need to complain about the service attitude of the front desk of your Richmond Hill dental clinic. The reason is that after I had my teeth cleaned in mid-April this year, I usually went to the dental clinic again. I made an appointment for the next service, so I made an appointment for teeth cleaning service at 12 noon on October 7. I usually receive a phone reminder one day in advance. However, I received a phone reminder on September 23 and I didn’t listen carefully. I thought it was a general reminder. When I received the reminder call in Mandarin on October 6, I didn't quite understand and mentioned that I had to bring $150 to pay. I asked why and she hung up the phone. Generally, when your company calls us or answers the phone, they will not tell us who they are becausemaybe they are afraid of complaints ! Later I call to the clinic and another lady who answered the phone spoke not very fluent Cantonese. She said they had always do this, and this was the first time I hear the clinic asked the customers remember to bring money!On October 7, when I was driving to the Richmond Hill Clinic, I received a call from the same front desk lady telling me why I hadn't arrived! I told her that my appointment was at 12 o'clock and I didn't know that it was changed to 11:15 am. The lady could argue with me on the phone for 10 minutes and told me not to come to the clinic because I was late. At 6pm that day, I left a message with the dental hygienist who cleaned my teeth and told her what happened. She made an appointment for me again during her lunch time on the afternoon of November 11th, but the same receptionist called me a few minutes later. Why did I use another phone number to make another appointment? Because I didn’t want to conflict with them. I feel really strange that the front desk lady of an organization can call and scold the guests casually and ask me to admit my mistakes if I didn't agree.. And the attitude is extremely bad. I asked her are you the Boss she and she said no but that she has the right to decide the reservation time of the guest.I don’t know why your Chinese salespeople always say they are being discriminated against! I didn't even say that I was being discriminated against because I couldn't speak Mandarin and I asked the guests to speak their language and I didn't have the ability to communicate in English! Maybe you are a Chinese company and all your employees are Chinese! I hope your company can retrain their emotions and service attitude. Thank you for your many years of service.
Jan 03, 2025 · J
I was in serious pain the entire time the hygienist was working on me. I have had bad cleaning experiences but this time was above the rest. She was constantly picking my gums and I bled a lot. After I left, mouth mouth was pulsing and swollen. It has been 4 months and my gums are still bleeding when I brush and they are constantly inflamed and in pain when I eat. I’ve been using mouthwash and flossing ever since but it keeps reverting back everytime it gets better. Don’t come here at all costs!!
Aug 11, 2024 · Erica L.
Be careful guys! They try to charge you as mush as they can. They charge whatever maximum to your insurance limit or even overlimit while providing you unnecessary tooth filling/polishing/gel/scaling. I’ve noticed them please do not overcharge my insurance. They charged me $250+. I asked the front desk how much the service gonna charge, she told me she doesn’t know. This is ridiculous when a dental clinic doesn’t know the charge before the service and then tell you to pay extra 250 after service. Feeling really bad and will not come back anymore.
Jul 26, 2024 · Justina Huang
Pretty good. I had my wisdom teeth extracted here and I had almost no pain after the surgery. It was painless enough to the point that i didn't even need to go back for a follow up check. Dr. Benedict Lui performed the extraction while I was there. During the extraction, I was pleasantly surprised by how painless the procedure was. Dr. Benedict Lui and the assisting dental staff maintained open communication, ensuring I was comfortable throughout the procedure. The post-extraction instructions were clear and concise. I will definitely come back here in the near future.
Feb 13, 2024 · Skoak 67
I usually hate going to dentist. I was very terrified before coming to here. However, Dr Yuan did a fantastic job. She is very patient and she explained to me all the steps. I also have few questions about my teeth, she answered all the questions clearly. The assistant Alysha was very good as well. The receptionist explained all the cost to me patiently. Very well organized and clean. Great experience. Recommend this destiny place to other people.
Nov 26, 2021 · Wn