Highland Family Dentistry

Used to be great, now too many dental assistants who don't seem to know much. Conflicting information given for care of denture. Price for reline even though it failed in one day. Will be looking for another dentist. This place used to be so much better. Now it's just chaotic.

I recently visited Highland Family dentistry and was very disappointed with the experience. The office manager was extremely rude, which made the visit uncomfortable from the start. Additionally, when I raised concerns about the staff providing misleading information, the Dentist was dismissive and did not take my concerns seriously the lack of professionalism and accountability is unacceptable. I hope the office addresses these issues to improve their service by hiring better staff.

Dr. Chiu has been my dentist for the better part of 20 years. He has a very gentle touch especially with injections. During a few years I lived too far to drive to his office, other dentists were unable to match his level of finesse. The office is comfortable and the staff are welcoming. His hygienist doesn't floss aggressively which I appreciate!

Went in today to do X-rays so they can be sent to my insurance for my wisdom teeth removal. All the staff there was friendly and kind. There was a bit of a wait due to some technical difficulties, however due to the comfortable atmosphere of the place I didn't mind waiting. After that was fixed everything was finished quickly. I am looking forward to returning to get my wisdom teeth extracted once insurance approves.

Personally, I have never had a good experience with this place, the dentist didn't give clear information. This place just gave me a lot of anxiety. Will be looking somewhere else.