Heart of Texas Dentistry

Heart of Texas Dentistry is located at 1111 Rock Prairie Rd, College Station, TX 77845. They can be reached at (979) 775-7777 or +1 979-775-7777. This practice provides general dental services to the College Station community.

Based on customer reviews, Heart of Texas Dentistry presents a mixed picture. While some patients express high satisfaction with the friendly staff, clean facilities, and experienced dentist, others have raised concerns about sudden changes in policy and perceived rudeness.

One patient reported initially positive experiences, particularly with the dentist's pleasant and playful demeanor during their daughter's cavity fillings. However, a subsequent appointment led to significant concern when the parent was abruptly denied access to the treatment area, a change in policy that was not explained adequately. This raised concerns about parental involvement and trust, ultimately leading the patient to seek a new dental provider. Additionally, this patient reported their son was treated rudely when he called to make an appointment.

Conversely, another patient expressed strong satisfaction, giving the practice five stars and highlighting the fabulous staff, ultra-clean facilities, and Dr. Privett's experienced and pleasant demeanor. This long-term patient of over a decade expressed complete trust in the practice.

Key points from the reviews:

• Mixed reviews regarding patient experiences.
• Concerns about sudden changes in policy regarding parental access to treatment areas.
• Reports of rude behavior from front desk staff.
• Positive feedback regarding the friendly staff and clean facilities.
• Praise for Dr. Privett's experienced and pleasant demeanor.
• Long-term patient satisfaction alongside recent negative experiences.

Potential patients should be aware of these mixed reviews. While Heart of Texas Dentistry offers positive aspects such as friendly staff and clean facilities, the concerns raised about policy changes and staff behavior warrant consideration. It is recommended to discuss any concerns or questions regarding policies and procedures with the practice before committing to treatment.