Healthy Smiles Dental PC

Welcome to the Theme Park Directory! While our platform is your guide to exciting theme park adventures and related services, we also understand the importance of connecting our local users with trusted community resources. For our users in the Montgomery, AL area, we're highlighting Healthy Smiles Dental PC, located at 1344 Carmichael Way, Montgomery, AL 36106, USA. They can be contacted at (334) 244-2055 or via mobile at +1 334-244-2055.

Based on recent customer reviews, Healthy Smiles Dental PC presents a contrasting view of patient experiences, particularly regarding staff interactions. One patient shared a positive experience with their root canal treatment. They found the appointment process "a breeze" and appreciated being "warmly greeted each time I came in by Paris," which helped ease their tension. They noted that Medicaid was accepted. While the root canal process took a few weeks, the patient felt the doctor was efficient and, though not very talkative, always checked if they were okay. They also commended Cedric for being personable and making them feel more relaxed. The patient was satisfied with the successful completion of their root canal and the fitting of their permanent crown, ultimately recommending Healthy Smiles Dental PC.

However, another reviewer reported a "SUPER DISAPPOINTED" experience specifically citing the "front desk ladies (specially the YOUNGER one)" as "SUPER DISRESPECTFUl!" They described a 30-minute wait to reschedule their next appointment, during which they felt ignored and received the excuse of the staff being busy and tired. For their second appointment, the reviewer arrived on time only to be told that their dental hygienist was not in and had not rescheduled, with no prior notification. This reviewer strongly criticized the lack of communication and poor bedside manner, stating they would "never come back!"

Services and Features: Healthy Smiles Dental PC offers general dental services, including root canals and crown fittings. Features highlighted by one positive review include acceptance of Medicaid, easy appointment scheduling, a welcoming staff member (Paris), an efficient doctor, and a personable staff member (Cedric). However, a significant concern raised in another review pertains to the unprofessional and disrespectful behavior of at least one front desk staff member and poor communication regarding appointment changes.

Patient Experiences: Customer reviews present contrasting experiences. One patient had a positive experience with the dental treatment and appreciated certain staff members. However, another patient reported a very negative experience due to the unprofessionalism and lack of communication from the front desk staff, which significantly impacted their overall satisfaction.

Promotional Information: No specific promotional offers or new patient specials are available in the provided information. However, the acceptance of Medicaid may be a significant benefit for some local users. Given the stark contrast in reviews, particularly the serious allegations regarding the front desk staff, potential patients may want to consider this feedback and perhaps inquire about the staff interactions and communication protocols when contacting Healthy Smiles Dental PC. It would be prudent to assess whether the positive aspects of the dental treatment outweigh the reported negative experiences with the front office.

Disclaimer: This introduction is based on the limited and conflicting information available in the provided reviews. While one patient had a positive experience with the dental care and some staff members, another reported significant issues with the front desk staff's professionalism and communication. Local users are encouraged to consider both perspectives and to conduct thorough due diligence, including potentially inquiring about staff interactions and communication practices, before choosing Healthy Smiles Dental PC for their dental needs.