Hanson Place Orthodontics

Its hard to give them one Star, but this is what happened. I want a few years ago to get my teeth straightened out with braces, they a really good place, professional and nice, I did the entire 2 year process happily ( even though it is really annoying.. the wire in the back just didn't stop stabbing me..) and finally want to get them off and to get retainers to keep my teeth straightened. I was in a rush to catch a flight to school out of the state, and was gonna be out for a while (and wasn't able to come back for a few months) They were nice enough to make the retainers right away, I waited till it was ready and left to school. Problem is when I got to school tried it on, and they didn't fit, they were not made right. Unfortunately had to move on and all my teeth want back to how it was originally. All that pain, time and work, to the trash. My dentist keeps on telling me I need to get my teeth straightened so I don't have problems when I get old. I want back to Hanson place orthodontist twice to see if they can help me, and they said both times that I'm gonna need to pay for it, out of pocket about $3500!! (Insurance covers once only). After I had to go through all of this cuz of there mistake! So they were good till the end, and then it just really sucks, can't afford to pay for it and can't afford losing my teeth when I get old...

I love my smile. Great office, staff and their professionalism especially Ram. If you're thinking of Invisalign give them a try you won't regret it.

Love my ortho, everything about this place is smooth and quick. I went to this orthodontist a day, they took pictures of my teeth. Due to the amazing pictures they took I got approved, in less than 3 weeks, after I got approved, they put my braces on! This all happened within 1-2 months. Very quick !! While sitting you’re not uncomfortable, they sit you in a massage chair while working on your mouth, most calming thing ever!!

I truly hate coming here. No respect for my time - two weeks ago I waited 44 minutes for my scheduled appointment, today was somehow an even longer 55 minutes?! No one even mentions that I had to wait, let alone apologizes. I was finally called back to the chair and the technician ran off about 20 minutes ago, nowhere to be found - I wonder when he’ll come back! I’ve had to start bringing my laptop to try to get some work done, but it’s hard because they are blasting obnoxious top 40 song covers. The waiting room is full of other miserable people who seem to be similarly waiting interminably. Further, I felt deceived by the initial invisalign consult. They told me it would be a "mild" case and treatment would be "quick" - later I saw on my chart my case was actually described as "moderate." They implied that my treatment would be mostly done within 3 months, then I show up to get my first set of aligners and the technician tells me it will be "at least 6 months, almost definitely more." After consulting with friends who got invisalign at 3 different orthodontists around the city, they all said that they were told the exact number of weeks before they committed to the treatment. I feel foolish for not realizing this was the standard. Also, I arrived home after my attachments were put on and found several of my teeth were glued together! After googling, apparently it's normal for the provider to floss your teeth to make sure this doesn’t happen. Not at this practice! I had to painstakingly and painfully saw the glue out with floss, lest I return to wait another hour in the waiting room. In conclusion the technicians are friendly enough, and my teeth are starting to look straighter, but I feel like enough basic elements are missing that I can’t give this place a good review. They have all my money up front and I guess there’s no recourse other than for me to try to warn other patients with this review. I was able to write this entire long review at one appointment before anyone even started working on my teeth.

I started my Invisalign journey with Hanson Place in January 2023. The entire process from the beginning to end was explained clearly and left me feeling confident that they were the right providers to go with. The entire staff at Hanson is super friendly and welcoming - you're always greeted with a smile! Never had any issues with wait times when I arrived for my appointments. Overall, I had a great Invisalign experience with Hanson Place. I did a full comprehensive set and it went super smoothly. I never had any issues or concerns the entire time and am really happy with how my results turned out. Definitely recommend coming here for your Invisalign needs! Insurance process was very simple and straight forward. There was one slight hiccup with some insurance coverage confusion, but the team was super quick to resolve. I've always had an easy time getting in touch with their office as they're incredibly responsive.

I had a very difficult and complicated case and I went to multiple orthodontists, and everyone besides two dentists refused to do the dental work saying I needed jaw surgery (I had an open bite and a cross bite and was in my mid 30’s). I did not want to do jaw surgery! When I went to Dr. Eisenberger, one of the first things I noticed was how excited and enthusiastic he was to try to work on my case. He said it would be a challenge to do dental work without the jaw surgery in my case but he was willing and enthusiastic to take on the challenge. I loved his attitude so I decided to try it. I worked primarily with Dr. Eisenberger and Jamal throughout the process, however the team chipped in as well. They basically worked magic! They fixed both the open bite and cross-bite without surgery!! I have a full smile now. It’s wild. I feel so much more confident about myself since then. Dr. Eisenbeger and Jamal were not just talented orthodontists but they were always so kind, personable, and professional human beings.. They listened to me and my concerns and were so interested and excited to see the process as well! I am beyond grateful and recommend them very highly. The front staff and tech's were also very nice and accommodating!!