Great Expressions Dental Centers - College

All persons In the office were congenial and very pleasant, additionally seemed professional. I am not a doctor of dentistry, a hygienist, or a clerical staff person. I do realize and assess happenings in the moment, and a array of variables, became pretty clear to me that were incongruous to normal operating procedure! Firstly, though I had previously been a patient at that specific practice, it should have been made clear to me when setting the appointment, that I was not in network, that I was going to be charged a co- pay ( and for what reason procedurally) ; I was not! The people there know beforehand , what their exams will consist of, and therefore are not in the dark about what they a charging patients for. Had I been told, when I made it clear apon making the appointment with medicare dental insurance, that I would have to pay anything out of pocket, I would have declined the appointment. Additionally, I have 1000.00$s to spend with my medicare plan, which would have covered all of the cost that Great Expressions Dental preferred to charge me out of pocket, before disclosing to me, that because they were not in network, they apparently would not be able to collect on what they wanted to charge me for the deep cleaning. This is why I will not be using Great Expressions Dental* anytime in the foreseeable future!

Most chaotic practice I have ever been at. I have been a patient for several years of Great Expressions and have never been so dissatisfied. The office has holes in the floor the walls are marked up. The staff appeared to be lost and confused and disorganized with staff attempting to move me around, and shouting across the office to get directions. Also there was a lot of whispering between the Dr and the assistants regarding mistakes being made with that was to be done and what was not done correctly by other staff (at least from what little I could hear.). That was the worst experience I have ever been though in a professional setting