Great Expressions Dental Centers - Cascade

Zaria did an amazing job on my teeth! It was the easiest care free cleaning I’ve ever gotten! She’s very gentle and super professional! My only complaint is no one answers the phone when you call…that’s very frustrating!!! If my service from Zaria wasn’t so great, I would be inclined to find another practice.

I’ve been going to this location for almost a year in my experience has been terrible on the orthodontist side . Front desk are always nice and informative. I switched from the Fayetteville location because it was far from where I lived, and the orthodontist doctor would always cancel appointments last minute. Since I met the new orthodontist at Cascade, we have had a weird relationship. she’s weird and awkwardly not social. Often times I would have to start conversations just to make myself feel comfortable in the office. I already don’t like the dentist and she has made it very uncomfortable. She never speaks and never explains what she’s doing Or the process of my teeth . I always have to ask what’s going on . Her behavior has brought me into defense mode because I am spending money and still not liking the results. She does not make me feel like this is a good investment and I feel like I have wasted all my money since switching to this location. When I switch to this , I was scheduled to get my braces off in July 2024 And now it will be March 2025 . Prior to me coming here she removed my top & bottom braces and reconstructed them to her liking and did not explain as to why Nor told me that it will prolong my process . My braces has been paid for since the first year they were on and I have had them for two years now. Her behavior makes me feel as though I am being taken advantage of when it comes to the extra months I’m being taxed . When I expressed my concerns to her, it’s always “well You can take them off. “ which is not a good answer. She lacks professionalism and can’t explain nothing . I’ve been trying to find great expressions, corporate office to report but it doesn’t seem as tho they have 1 .

The cleaning with my Hygenist Brandy was pleasant! Because she has years of experience and care about her client's oral health and longevity, she briefed me on; how important it is not to cut corners, the type of service she was providing that I needed, and what area that I needed to focus most on to maintain my beautiful teeth, and what to expect for my next visit. Thanks Brandy!

Doing my visit on 11/13/2024 Dr Kimberly Williams was excellent and very personable .Also Felecia her Asst and Cynthia Brown the Treatment Coordinator both took great care of me and made me feel at ease. Thank you. Sincerely Vanessa Davis.