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Grace Dental Smiles

Contact Number: (631) 619-0010

Mobile phone: +1 631-619-0010

Website: www.gracedentalsmiles.com

Email:

Opening Hours:

Address: 102 NY-109, West Babylon, NY 11704, USA

Location

Customer Reviews

4.0
850 reviews
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mary grace
Nov 22, 2024

Thanks to Grace Dental to help Rev Mary Grace in an emergency. Christine made me feel well through the entire process. You guys are the best. Professional and clean and the best part, comfortable to be with in this situation. I’d 100% recommend and tell my friends to go to when they need assistance. Thank you All at Grace dental Smile for your emergency appointment today, on a Friday before a holiday. I am appreciative for your service in an emergency on a Friday.

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keyla
Nov 20, 2024

Rude and unprofessional staff. My boyfriend went in for an emergency exam for a broken tooth. Paid out of pocket because he has no insurance right now and the only thing they did was tell him his tooth was broken and he needs a crown. Which we obviously already knew, and it’s what he wrote on his patient forms!! Spoke with the office manager, Kristine, and asked if the payment for the emergency exam could at least be put towards a cleaning since they did absolutely nothing. Mind you I had a pending appointment for a cleaning that was also going to be paid out of pocket. Kristine was rude and was offering no solution to the issue until I got on the phone with her. At that point there had been so much back and forth (and belittling the situation) that neither of us wanted to be seen/continue our care there. As first time patients it wasn’t a good first impression and it definitely does not make you want to go back. If I’m already spending my hard earned money on dental care, the least the staff could do is be nice!! Kindness and compassion goes a long way, especially in the medical field.

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Tricia Busking
Nov 13, 2024

I wanted to update my experience, I’ve been back and forth for a few things and recently I had a great experience. Dr. Tsang was so wonderful. He did an amazing job, had professional bedside manners. I do not like the dentist and I definitely would recommend anyone to him. He changed my mind on how dentists are suppose to be. He didn’t hurt and he was very gentle. I will definitely be keeping my 5 star rating. Thanks to Dr. Alex and his staff for being so kind and supportive.

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JD Kane
Nov 21, 2024

Had an absolutely amazing experience with wonderful staff. I had painful chipped tooth they were able to fill it and take of both me and the pain. They were funny, fun to be around, and were the total opposite of your typical scary dentist office stigma. Definitely recommending to all my friends and family.

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Michele Orsini
Nov 05, 2024

I was referred to Grace dental by a friend who had a good experience however, mine was horrible. To start I went for a cleaning & check up. I had a broken crown I agreed to a new one, the bedside manner of the dentist who did my crown was bad, he barely knew what he was doing. The next day I went back because there was so much cement in my upper molar from biting down to fit the crown it was disgusting and of course the crown was not shaved down enough. My next experience was to have a cavity filled, well so I was told the next thing it’s a root canal, I had pain in my upper teeth and another dentist told me it was sensitivity to gum drop?? My new dentist showed me 2 cavities that were very bad where the pain was. About a month later I have bad pain in the new crown it was an infection in my gums from cement again left in my mouth!! Then I go for another cleaning the girl said when was your last cleaning? I said 6 months ago she said really I told her it was done there, she looked back in my chart and was surprised to say the least that I did and I was not surprised that the first so called hygienist actually gave me a good cleaning. There were other visits where they were confused as to what teeth had cavities I believe they worked on teeth that did not need work done, the dentist was trying to get me to upgrade my crown at a lower cost it was a circus at this place! So many ppl in and out and none of the actual dentists had any kind of bed side manner just stuck up snobs to me. I just found my perfect new dentist so professional the office is immaculate and I had one hygienist and one dentist showed me my X-rays and explained everything. BTW my new crown is cracked shocker!! I never leave reviews like this but it was a truly horrible experience at Grace dental smiles all about money not care.

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