Grace Dental Smiles

Welcome to Grace Dental Smiles, located at 102 NY-109, West Babylon, NY 11704, USA. As a dental service listed in the Theme Park Directory, Grace Dental Smiles has received mixed reviews from patients regarding its services and staff.

You can contact Grace Dental Smiles at (631) 619-0010 or +1 631-619-0010.

Patient reviews present contrasting experiences. One patient expressed gratitude for the emergency dental care provided to Rev. Mary Grace, praising Christine for her supportive and comforting demeanor throughout the process. They highlighted the professionalism and cleanliness of the office and expressed appreciation for the emergency appointment provided on a Friday before a holiday. This patient highly recommended the practice.

However, another patient reported a negative experience, describing the staff as rude and unprofessional. They detailed an emergency exam for a broken tooth, for which they paid out of pocket, and expressed dissatisfaction with the lack of treatment beyond confirming the broken tooth and recommending a crown. The patient's attempt to apply the exam fee towards a cleaning was met with resistance and rudeness from the office manager, Kristine. The situation escalated, leading the patient and their partner to cancel their appointments and seek care elsewhere. The patient emphasized the importance of kindness and compassion in the medical field.

Key points from patient reviews:

• Positive experience with emergency care, highlighting professionalism and supportive staff (Christine).
• Negative experience with rude and unprofessional staff, particularly the office manager (Kristine).
• Dissatisfaction with the lack of treatment beyond diagnosis in emergency exams.
• Concerns regarding customer service and willingness to resolve patient issues.

Prospective patients should be aware of the mixed reviews regarding staff professionalism and customer service at Grace Dental Smiles. While some patients have experienced positive emergency care, others have reported negative interactions with the staff. It is recommended that potential patients contact the practice directly to address any concerns and clarify service expectations.