Gold Coast Dental - Brea

I have been coming here for years. Today is my last visit. The young lady that started cleaning my teeth was not the dental hygienist and she cut into my gums throughout my entire mouth. She thought I was 'sensitive' and I told her I don't have sensitive teeth but she was pinching into my gums. I didn't see how bad it was till I pulled out my phone to check my gums which I never had to do before. The young lady also would use the suction tool for the saliva build-up and leave the cleaning tool in my mouth at the same time; she must not know that the tool is poking my tongue/ inside of my mouth. The actual hygienist came in and finished up and I'm surprised she didn't say anything about how cut-up my gums were.

I went for a regular check up and cleaning. I have no dental issues any conditions. They took x-rays and the dentist checked my teeth and confirmed there are no issues. I wanted a regular cleaning, which they declined and recommended a deep-cleaning for $600+. I said I didnt need it at this time and walked out because they said everything else was covered by the insurance. I get an automated text message a week later with an invoice with no detail with amount of $700. I tried to call multiple different lines and no one answered and when they answered, they transfer me back and forth to a voice mail box. When I called to make an appointment, a person helped me out and answered a call right a way. When I called about an invoice, no one picked up after my first attempt and as soon as I mentioned 'invoice and billing issue' they transfered me and never took my call. Gold Coast dental is a big company and I wonder if this is how they do business. Dental services are vital for many and I am sure they aspire to provide good services. However, if this is the way how they do business when things need to be handled, they really need to look into it and investigate if this is their corporate-wide practices to ignore when things go wrong or Riverside branch staff issue. I hope they would look into this.

So they scammed me out of an extra thousand dollars, I was told in office that the price/loan for my treatment would be 2, 000$ Turns out i have been paying only one of two loans that they signed me up for. I called the office to see if it was a mistake and they said that it what i had agreed to. which is false, because the receptionist had me do the loan paper work for the original 2k loan. and a week later she called and said that the paperwork hadn't gone through due to technical issues. Asked me to come in to redo the paper work. In short, i was lied to and ended up signing up0 for another separate loan. Do not go here, they will scam you. Do not trust the receptionists, they are con artists in scrubs.

Very nice office staff. The dentist was very professional and I really felt like he cared about me and not trying to selling me on a full set of implants. I have horrible teeth the doctor was very honest about what could be done. I just took my wife today for a broken tooth and he got to work on it right away. A crown for 600 buck my last one cost me over 1400 at a different dentist

Dr Furuichi Was reframed by Yorba Linda Gold Coast dental manger for my extraction surgery due to split root with infection. So I had extraction and bone graft for implant. Before put bone graft He should have clean, scrape all infected area completely but his job was very poor, did not clean good enough near the nurves area end up bone graft was billed up on top of remained gum infection. I am so glad I didn’t do implant by him . End up I had to redo remove all remained infection and redo bone graft before implant. Please be careful with this guy. Always second opnion is helps in case . Will update the x ray once I get it where it can show .

I’ve never been anxious about dental procedures—having had routine treatments twice a year without issues all my life—until my experience at the Gold Coast Fullerton location. While things started off well there, a later experience left me triggered and anxious about visiting any dental office. Thankfully, by God's grace and due to needing a sooner appointment, I was scheduled at the Brea office for a root canal with Dr. Lenore Plaitano. From the start, Dr. Plaitano was straightforward and thorough, answering all my questions in detail and putting my mind at ease. Because of my anxiety, I scheduled the procedure for a later day, and he provided clear instructions to prepare. Danielle at the front desk was also was friendly and answered all my financial questions. On the day of the procedure, the front staff were friendly and welcoming. Dr. Plaitano's calm demeanor stood out—he consistently checked in to ensure I was comfortable. His gentle and courteous approach made all the difference. Surprisingly, I didn’t feel a thing during the entire procedure! He truly has the most delicate touch I’ve ever experienced. Afterward, I was informed I’d need to return to the Fullerton location for my crown. Anxiety crept back in, so I insisted on having the follow-up done at the Brea office instead. This office had already earned my trust with their professionalism and ability to make me feel safe. When I expressed my concerns to Keisha, the office manager, she went above and beyond to accommodate me, scheduling me the same day with Dr. Faruchi for the crown. Dr. Faruchi was equally amazing—he didn’t need to numb me again, and I didn’t feel any discomfort during the procedure. His confidence and expertise were clear, as was his assistant's professionalism in addressing all my questions. Overall, my experience at the Brea office was exceptional. From the staff’s warmth to the doctors’ and staff's skill and care, they turned a situation filled with anxiety into a positive and painless experience. I highly recommend this office to anyone seeking quality dental care.