Glendora Smiles Dentistry and Orthodontics
Dental ClinicCaliforniaLos Angeles CountyGlendoraWest Route 66
605 W Rte 66, Glendora, CA 91740, USA
4.0
Today was my first visit at Glendora Smiles and the entire team was amazing! Highly recommend Dr. David Park - he is very friendly, professional and informative. What makes him stand out from any other dentist I’ve ever had was that he actually took the time and effort to explain what he was observing and ways I can improve/prevent an issue. Lisa Fisher was my hygienist and she is great as well! She acknowledged where I had some teeth sensitivities and catered towards that. She actually made teeth cleaning enjoyable! The front desk was extremely helpful and efficient. They processed payments and scheduled future appointments so quickly. They also noticed my birthday was the next day so they gave me a cupcake. That was so thoughtful of them! The communication leading up to my first visit was fantastic. I received multiple reminders via text and email which was greatly appreciated. Highly recommend this practice to anyone in the area!
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Overview
Hours
Glendora Smiles Dentistry and Orthodontics Introduce
Glendora Smiles Dentistry and Orthodontics is a dental and orthodontic practice located at 605 W Rte 66, Glendora, CA 91740, USA. They can be reached by phone at (626) 771-1320 or +1 626-771-1320.
Based on customer reviews, Glendora Smiles Dentistry and Orthodontics has received mixed feedback. Key aspects highlighted in the reviews include:
- Positive Experiences with Patient Care and Treatment Options: Some patients have praised the practice for providing thorough explanations of treatment options, offering second opinions, and prioritizing patient comfort. They felt heard and were given multiple options to address their dental needs.
- Helpful Staff and Communication: Lauren, a staff member, was mentioned as being particularly helpful in breaking down prices and reassuring patients.
- Serious Concerns About Billing Practices: One patient reported significant concerns about billing discrepancies, alleging that the practice was attempting to overcharge both the patient and their insurance company. They expressed concerns about potential insurance fraud.
- Negative Customer Service Experience: The same patient reported a negative customer service experience, including being misled about the existence of a billing department and being hung up on.
- Allegations of Potential Illegal Billing Practices: The patient indicated they would seek legal advice regarding potential insurance fraud.
The reviews indicate a significant disparity in patient experiences at Glendora Smiles Dentistry and Orthodontics. While some patients have had positive experiences with the patient care and treatment options provided, there are serious concerns about billing practices and customer service. Potential patients should be aware of these mixed reviews and may want to carefully review billing policies and insurance procedures before proceeding with treatment. As a Theme Park Directory providing local information, we present these reviews to offer a balanced perspective on Glendora Smiles Dentistry and Orthodontics.
Glendora Smiles Dentistry and Orthodontics Photos
Glendora Smiles Dentistry and Orthodontics Location
Glendora Smiles Dentistry and Orthodontics
605 W Rte 66, Glendora, CA 91740, USA
Get directionsReviews
Today was my first visit at Glendora Smiles and the entire team was amazing! Highly recommend Dr. David Park - he is very friendly, professional and informative. What makes him stand out from any other dentist I’ve ever had was that he actually took the time and effort to explain what he was observing and ways I can improve/prevent an issue. Lisa Fisher was my hygienist and she is great as well! She acknowledged where I had some teeth sensitivities and catered towards that. She actually made teeth cleaning enjoyable! The front desk was extremely helpful and efficient. They processed payments and scheduled future appointments so quickly. They also noticed my birthday was the next day so they gave me a cupcake. That was so thoughtful of them! The communication leading up to my first visit was fantastic. I received multiple reminders via text and email which was greatly appreciated. Highly recommend this practice to anyone in the area!
Mar 07, 2024 · Natalie HoangOwn a dental office or found incorrect details?
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