4.0
The employees, from the front desk, dental hygienist and to the orthodontist are very nice, helpful, professional and friendly. This was our third visit and the review is only based on this visit. The first visit was very timely and received attention and the results we were looking for. The second visit was just to pick up a retainer so that was very easy to do. We were greeted every time. The third visit was just a check up to see about the retainer. We arrived 2 min past the appointment time. We were greeted upon entering. We sat in the lobby for about 10-15 minutes. We were then asked to go in and were placed in the room where he would be checked. We proceeded to wait another 35-45 min before we asked the assistant if it would be much longer to be seen. The score “2” is not indicative of the last two times as I would have scored them higher . It is a 2 1/2 this time as we waited 1 hour for a 3-4 min checkup to make sure the retainer was good. At no point did somebody come in to say they were behind or an emergency was taking place . It was our proactive behavior that asked if we were going to be waiting longer when the answer was “I am not sure, I am asking myself the same question. But it depends on how much longer you are willing to wait “. I don’t generally complain or am picky but if you have an appointment at a certain time and the person is 1 hour late , that is not acceptable, very rude and disrespectful of my time. We had no choice but to wait as my son was leaving for school out of state. The orthodontist came in, took 3 min to check that the retainer fit and offered assistance in the future, but at no time did the acknowledgement of being close to 1 hour late nor an apology was given. Again, nice people, good service and clean business, so I’m really hoping this was a 1 off. I will return if any issues come up, but I will be very attentive to see if any of these errors in service have been corrected to make my decision on returning a 5th time or discontinue their service.
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Overview
Hours
Gentle Dental South Maryland Introduce
Gentle Dental South Maryland is a dental practice located at 8880 S Maryland Pkwy suites 100 and 105, Las Vegas, NV 89123, USA. They can be reached by phone at (725) 605-1657 or +1 725-605-1657.
Based on customer reviews, Gentle Dental South Maryland is highly regarded for its patient-centered approach and friendly, professional atmosphere. Patients consistently praise the practice for its clean office, attentive staff, and ability to alleviate dental anxiety.
The office is described as very clean, creating a comfortable and reassuring environment for patients. The staff is noted for being nice and going above and beyond to answer any questions, demonstrating a commitment to patient education and support.
Patients who experience dental anxiety, particularly due to past negative experiences, have reported very positive experiences at Gentle Dental South Maryland. The staff is commended for their understanding and ability to create a calming atmosphere.
The practice is also praised for its handling of Medicare patients, particularly those needing dentures. Patients appreciate the thorough and patient approach, emphasizing the importance of getting the fit right, even if it takes time. This indicates a focus on quality over speed.
Patients have also highlighted the friendly social dynamics between the staff and the dentist, creating a warm and welcoming environment. The practice is commended for its excellent cavity fillings, with patients noting the seamless color matching to their natural teeth.
Key features highlighted by patients include:
- Very clean and comfortable office.
- Nice and attentive staff.
- Ability to alleviate dental anxiety.
- Patient-centered approach for Medicare patients needing dentures.
- Friendly social dynamics between staff and dentist.
- Excellent cavity fillings with seamless color matching.
- High level of patient satisfaction and recommendation.
Patients have expressed high satisfaction with the care they receive at Gentle Dental South Maryland, emphasizing the practice's commitment to providing excellent dental services in a comfortable and professional setting. The practice is highly recommended for individuals and families seeking comprehensive dental care in the Las Vegas, NV area, especially those with dental anxiety or Medicare patients needing dentures.
Gentle Dental South Maryland Photos
Gentle Dental South Maryland Location
Gentle Dental South Maryland
8880 S Maryland Pkwy suites 100 and 105, Las Vegas, NV 89123, USA
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The employees, from the front desk, dental hygienist and to the orthodontist are very nice, helpful, professional and friendly. This was our third visit and the review is only based on this visit. The first visit was very timely and received attention and the results we were looking for. The second visit was just to pick up a retainer so that was very easy to do. We were greeted every time. The third visit was just a check up to see about the retainer. We arrived 2 min past the appointment time. We were greeted upon entering. We sat in the lobby for about 10-15 minutes. We were then asked to go in and were placed in the room where he would be checked. We proceeded to wait another 35-45 min before we asked the assistant if it would be much longer to be seen. The score “2” is not indicative of the last two times as I would have scored them higher . It is a 2 1/2 this time as we waited 1 hour for a 3-4 min checkup to make sure the retainer was good. At no point did somebody come in to say they were behind or an emergency was taking place . It was our proactive behavior that asked if we were going to be waiting longer when the answer was “I am not sure, I am asking myself the same question. But it depends on how much longer you are willing to wait “. I don’t generally complain or am picky but if you have an appointment at a certain time and the person is 1 hour late , that is not acceptable, very rude and disrespectful of my time. We had no choice but to wait as my son was leaving for school out of state. The orthodontist came in, took 3 min to check that the retainer fit and offered assistance in the future, but at no time did the acknowledgement of being close to 1 hour late nor an apology was given. Again, nice people, good service and clean business, so I’m really hoping this was a 1 off. I will return if any issues come up, but I will be very attentive to see if any of these errors in service have been corrected to make my decision on returning a 5th time or discontinue their service.
Aug 09, 2024 · Sol Cristina GreenExcellent service and modern dental equipment used is impressive. Dr. Sherman is very articulate and assuring in his skill and the staff is very knowledgeable and friendly.
Dec 05, 2024 · CybercopOwn a dental office or found incorrect details?
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