Gentle Dental Service

I appreciate the care that I receive from the dentist and office staff. The doctor is thorough and thoughtful in her treatment planning. Five stars.

My visit here for my crown that fell out twice still triggers me to this day. Passive Aggressive behavior so I’m not surprised that the work was done poorly

Dentist was paid by my insurance company back in 2021 for a crown that they have not yet placed in my daughter’s mouth. Fast-forward 2023 and I’m still having a hard time getting an appointment to put in the crown. My insurance company has requested the check be sent back and as of Friday, July 28, 2023. I spoke to my insurance company asking me if the crown was ever put in because the dentist is not returning the check they were paid for and I told them no the Crown has not yet been put in avoid this dentist at all cost. As you can see the dentist reply. I have all text messages saved from this doctor. Including voice mails and my phone records. The only text messages received was apologizing for missing my call and the only voice mail I received was on May 25th to bring my daughter in for more xrays. I have all my phone records to prove no one ever reached out. My insurance also claims the dentist is stating that the crown was originally put in in 2021 fell out and needs to be put back in. No crown was ever put in.

Hands down the best dental experience that I have ever had. I was seen at my scheduled time, x-rays were taken and cleaning for me and my two daughters,we were there no more than 1hr. They rescheduled me for the following week for a cavity that I have been suffering with for a while. Other dentist told me they had to get Insurance approval and all kinds of road blocks. But Gentle Dental got it done in 1 weeks time. On the day of my appointment I was in and out in less than an hour with no pain. Love this place and I would highly recommend.

Dr Morcos and the staff at Gentle Dental are very polite and caring. She’s always available when I have any questions or concerns. She is very knowledgeable and professional. Would recommend to family and friends she always helps me and my family.