Gentle Dental Progress Ridge ico

Gentle Dental Progress Ridge

Dental ClinicOregonWashington CountyBeavertonNeighbors SouthwestSouthwest Horizon Boulevard

12325 SW Horizon Blvd Suite 229, Beaverton, OR 97007, USA

4.0

Coming from someone with dental anxiety, I had a great first experience here! All of the staff was super friendly and my nerves were suppressed at every step throughout the visit. I never thought I’d say this about any dentist but I’m looking forward to going back in 6 months.

Josh Bruxer
  • Overview

Hours

Monday Closed
Tuesday 9:00 AM - 6:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Gentle Dental Progress Ridge Introduce

Gentle Dental Progress Ridge is a dental practice located at 12325 SW Horizon Blvd Suite 229, Beaverton, OR 97007, USA. They can be reached by phone at (503) 379-0560 or +1 503-379-0560.

Based on customer reviews, Gentle Dental Progress Ridge has received mixed feedback. Some patients have reported positive experiences with the dental staff, while others have expressed concerns about customer service and insurance-related interactions.

Positive reviews highlight the professional and personable approach of Dr. Daniel Hoopes, particularly in orthodontic consultations and braces removal. Patients have described feeling valued and reassured by his expertise and the smooth, informative process.

However, negative reviews raise concerns about the reception staff's handling of insurance inquiries. One patient reported feeling belittled and that their questions were not well-received, leading to the cancellation of their appointment. This indicates potential inconsistencies in customer service and communication, especially regarding complex insurance matters.

Key points highlighted by patients include:

  • Professional and personable dental care from Dr. Daniel Hoopes.
  • Positive experiences with orthodontic consultations and braces removal.
  • Concerns about the reception staff's handling of insurance questions.
  • Potential for inconsistent customer service experiences.
  • Issues with feeling belittled when asking questions.

Potential patients are advised to consider both the positive and negative feedback when making a decision. It is recommended that patients clarify all insurance and billing questions before receiving treatment and be prepared for potential variations in customer service experiences. If you have complex insurance questions it may be best to contact your insurance provider directly.

Gentle Dental Progress Ridge Photos

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Gentle Dental Progress Ridge Location

Gentle Dental Progress Ridge

12325 SW Horizon Blvd Suite 229, Beaverton, OR 97007, USA

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Reviews

Coming from someone with dental anxiety, I had a great first experience here! All of the staff was super friendly and my nerves were suppressed at every step throughout the visit. I never thought I’d say this about any dentist but I’m looking forward to going back in 6 months.

Dec 07, 2024 · Josh Bruxer

Why do I return here every 6 months? I feel bad for anyone that has actual dental work needing to be done because just the cleaning alone was rushed and so poorly done I feel like I didn't even make my appointment. Let me emphasize that I have no issue with my actual dentist. He is fantastic. Since my last visit and horrible cleaning, I've tried twice since my appointment to re-book and get my cleaning corrected and haven't even received a return phone call telling me "too bad" or heck at least a call back saying you can't get a re-do but instead I've been left on delivered. This is the second location I've been to and this was a transfer from another horrible GD. That's alright, I'm finally letting go and moving on to another company dentist office. Hope the dentist comes too. Dudes- your hygienist is horrible!

Nov 10, 2024 · C Shine

The appointment proceeded as schedule. Dr. Bammer did a through investigation of my toothache issue and recommended and preformed a cost effective solution. I have had no issues since. My only issue is that the office has changed over to gathering your pre appointment data through your smart phone. Being technically challenged, I couldn't get it to work.

Nov 07, 2024 · Stephen Chinn

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