Gentle Dental Progress Ridge

Today, I had my consultation at Gentle Dental for the removal of my braces, and I couldn’t have asked for a better experience. From the moment I walked in, the team was incredibly accommodating, making me feel valued every step of the way. Dr. Daniel Hoopes, in particular, was both professional and personable. His expertise reassured me that I was in great hands. It was a smooth and informative process, and I truly felt like I was a priority throughout the visit.

There is absolutely nothing worse than being treated like you like you have no common sense when talking to someone. The receptionist assisting me today gave the impression that I was getting on her nerves by asking simple insurance coverage questions. I asked them to cancel my appointment because I will not give my money to a company that wants too belittle me when asking questions. They have the resources and tools to adequately answer my question, I cannot see inside their system. Such a shame after being a customer for over 10 years it has some to this. Proceed with caution if you need detailed explanatory information and do not ask the question more than once, otherwise it will not be received well on their end.

I required two frontal fillings replaced and at 88 years old was not looking forward to the procedure. Dr Brammer and his staff were outstanding! I was pleasantly surprised by a virtually painless and efficient outcome. I heartily recommend their practice for dental needs.

I had an amazing experience at Progress Ridge Gentle Dental! Shereen, the dental hygienist, was exceptional. She was thorough, gentle, and made sure I was comfortable throughout my cleaning. Her professionalism and attention to detail were top-notch. I highly recommend Shereen and the entire team for anyone looking for quality dental care! Additionally, the front office staff are always helpful.

Really nice dental office. Staff were very friendly and helpful. Dr. Grant was amazing. She was thorough, explained everything well, answered all of my questions, discussed next steps, presented options, etc. I was very impressed.

Coming from someone with dental anxiety, I had a great first experience here! All of the staff was super friendly and my nerves were suppressed at every step throughout the visit. I never thought I’d say this about any dentist but I’m looking forward to going back in 6 months.

Why do I return here every 6 months? I feel bad for anyone that has actual dental work needing to be done because just the cleaning alone was rushed and so poorly done I feel like I didn't even make my appointment. Let me emphasize that I have no issue with my actual dentist. He is fantastic. Since my last visit and horrible cleaning, I've tried twice since my appointment to re-book and get my cleaning corrected and haven't even received a return phone call telling me "too bad" or heck at least a call back saying you can't get a re-do but instead I've been left on delivered. This is the second location I've been to and this was a transfer from another horrible GD. That's alright, I'm finally letting go and moving on to another company dentist office. Hope the dentist comes too. Dudes- your hygienist is horrible!

The appointment proceeded as schedule. Dr. Bammer did a through investigation of my toothache issue and recommended and preformed a cost effective solution. I have had no issues since. My only issue is that the office has changed over to gathering your pre appointment data through your smart phone. Being technically challenged, I couldn't get it to work.