Gentle Dental Green Valley

This was my first visit here after a great recommendation. Have to say I wasn't disappointed, from walking in the front door, there was a positive vibe and great energy, the staff were very efficient in collecting my information and calling the provider to get my benefits. Even although they were busy I was told my room was ready and was seen in 6 minutes. From my initial consultation to the hygienist every one was professional and courteous. After getting my list of treatment, it was explained very clearly all my $ OOP costs and what my Insurance pays were and everything was clearly broken down. For what I needed to have done, the price was incredible, so much so I had my deep cleaning right there and then and the staff were very accommodating. I cant fault whatsoever and highly recommend Gentle Dental is you Go-To place for all your dental work. Definitely 10 out of 10 from me.

I called day before Friday the 8th on November to schedule appointment.i asked person that answered if they accept the insurance Delta Dental PPO. She stated they did then I asked where they were located and I stated I wanted the office on Stephanie and she was kind and transfered me and I had an appointment on Friday at 9.ooam. I had to fill out paperwork then waited to be called. 45 minutes later I was called in for Exrays then went to a chair where she took more x-rays. After all that was done a doctor came in to look in my mouth and gave info to his assistance who was great. I explained to the doctor what my plans were as I already had teeth pulled and partial made for bottom teeth. He then left office and the assistant and I spoke as to what I wanted then she explained on a plan we both agreed on. So she suggested I come back on Nov, 15, 2024 to start procedure. She then said front office would go over cost and. What insurance would cover. She gave me a copy and we discussed the best plan to pay. I then left office to come home. Later I get a email I had an appointment for 230pm May 5, 2025. I was shocked and couldn't believe what I saw. I sent a msg with my dibelief. Have not heard back but it is a weekend and will wait till Monday. I must commend the practices of Dr's. assistant Nancy Macias as she is such an asset to your facility. She is great with patience knowledgeable in dentistry practice and I have listened to her helping other staff on several occasions. I am grateful for her.