Gentle Dental Coal Creek

Welcome to Gentle Dental Coal Creek, a Dental Clinic located at 6935 Coal Creek Pkwy SE in Newcastle, Washington. However, it is crucial for local users to be aware that the publicly available reviews for this clinic are overwhelmingly negative, focusing on significant issues with billing practices.

One reviewer described their experience as a "disaster and a scam," detailing a charge of $1,200 for a deep cleaning, which they deemed outrageous. Their request for a discount was refused, with the clinic stating they billed the full amount to the insurance company, which supposedly wouldn't allow a claim. The initial quote for the deep cleaning was allegedly $600, which then doubled. The reviewer also mentioned that the clinic stated the cost without insurance would be $400 but argued that having insurance made it cost more. This reviewer felt that even one star was too generous and would give a negative five-star rating.

Another reviewer echoed these sentiments, calling the place "nasty" and expressing confusion about its continued operation. They recounted a family visit for regular teeth cleaning, which was supposed to be free under their insurance. The clinic recommended a deep clean, stating their insurance would cover 50%. Following this recommendation, the family paid around $500. However, a month later, they were informed of an additional $500 charge because their insurance did not cover the deep clean as initially implied. This reviewer expressed anger, stating they might have declined the deep clean if the total cost of $1000 had been communicated upfront. Furthermore, this reviewer received an unexpected additional fee of $122 for their own visit, where they only had a free regular cleaning and had already paid $37 for medicine. The purpose of the $122 charge was unclear to them. This reviewer strongly recommended that new patients never visit Gentle Dental Coal Creek to avoid potential overcharging.

Based on these two highly negative and detailed reviews, Gentle Dental Coal Creek appears to have significant issues with its billing practices, including discrepancies between quoted and charged amounts, unexpected additional fees, and a perception that having insurance may lead to higher costs. Local users should exercise extreme caution and consider these serious allegations regarding billing transparency and potential overcharging before seeking dental care at this clinic. No information regarding the clinic's environment, specific services offered, or any promotional information is available in these reviews, as the focus is entirely on negative billing experiences.

Gentle Dental Coal Creek

6935 Coal Creek Pkwy SE, Newcastle, WA 98059, USA