4.0
I honestly don't know where to start with this review. Two and a half months ago, I went in to this location to get X-rays done and my case was left at "insurance approval". I told them that first day I was there before leaving that i'd like to do anything I can to hasten the process because my life is kinda on hold while waiting to get these two dental implants done (my two front teeth) and that i'd be happy to pay out of pocket for anything the insurance did not approve just to get things done quicker. I have called to check on the status of my case twice a week for 11 weeks and every single time i have called, the secretary has told me over the phone the exact same thing, "I will relay your concern / this information over to the dentist and then have them (the dentist) get back to you. I have never once in these 11 weeks received a call back from gentle dental, let alone been able to once talk to the dentist in any of the 20 or so times I have called. It is crazy to me how unprofessionally everything has been handled this far, TBH i dont know why I didnt just have my records and X-rays transferred to a different dentist after the fourth or fifth week of this nonsense.
-
Overview
Hours
Gentle Dental Brea Introduce
Gentle Dental Brea is located at 715 E Birch St suite 4A, Brea, CA 92821, USA. You can contact them at (714) 790-6612 or +1 714-790-6612.
Gentle Dental Brea is highly praised for its exceptional patient care and friendly environment. The practice is known for its attentive and caring staff, making it a top choice for individuals seeking a comfortable dental experience.
Dr. Peter and Berenice are commended for their excellent service, patience, and kindness. Patients appreciate the professional results and expertise provided, even for minor dental procedures. The front desk staff is also recognized for their friendly and helpful demeanor.
Patients consistently describe Gentle Dental Brea as the most attentive, caring, and friendly dental office they have ever visited. The staff greets patients by name and demonstrates a genuine interest in their well-being, creating a welcoming and personalized experience.
The entire team is described as amazing at their job, ensuring patients feel comfortable and well-cared for throughout their visit. The practice is highly recommended for individuals seeking a reliable and compassionate dental team.
The reviews highlight general dentistry and patient comfort. The consistently positive feedback indicates a high standard of care across all services. To obtain detailed information regarding the range of services offered, it is recommended to contact the clinic directly.
To schedule an appointment or for further information, please call (714) 790-6612.
Gentle Dental Brea Photos
Gentle Dental Brea Location
Gentle Dental Brea
715 E Birch St suite 4A, Brea, CA 92821, USA
Get directionsReviews
I honestly don't know where to start with this review. Two and a half months ago, I went in to this location to get X-rays done and my case was left at "insurance approval". I told them that first day I was there before leaving that i'd like to do anything I can to hasten the process because my life is kinda on hold while waiting to get these two dental implants done (my two front teeth) and that i'd be happy to pay out of pocket for anything the insurance did not approve just to get things done quicker. I have called to check on the status of my case twice a week for 11 weeks and every single time i have called, the secretary has told me over the phone the exact same thing, "I will relay your concern / this information over to the dentist and then have them (the dentist) get back to you. I have never once in these 11 weeks received a call back from gentle dental, let alone been able to once talk to the dentist in any of the 20 or so times I have called. It is crazy to me how unprofessionally everything has been handled this far, TBH i dont know why I didnt just have my records and X-rays transferred to a different dentist after the fourth or fifth week of this nonsense.
Dec 05, 2024 · Rob SorensonOwn a dental office or found incorrect details?
We strive to keep all information accurate, but if you notice outdated or incorrect details, please let us know! Submit updated information with a brief note about the changes and attach any supporting photos (like a business license or office image). If you own a dental office or know one worth recommending, share the office's information to help connect it with more patients. Our team will review and update the details as soon as possible.
