Franklin Dental & Braces

Dental Clinic Georgia Fulton County Atlanta Old National Highway

5495 Old National Hwy, Atlanta, GA 30349, USA

3.0

I would give zero stars if I could. My son had a 10:00 appointment and it was after 11:30 before trying to go to the back to figure out when he sought called! If we have a grace period then y’all should try to meet that same period as our time is valuable as well. My son was supposed to have his braces for 12-18 months it’s going on 3 years. They have changed doctors, staff, he rarely even see the doctor! I would not recommend them!

Denice Jones

Overview

Hours

Monday 8:00 AM - 5:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 5:00 PM

Thursday 8:00 AM - 5:00 PM

Friday 8:00 AM - 5:00 PM

Saturday 8:00 AM - 2:00 PM

Sunday Closed

Franklin Dental & Braces Introduce

Franklin Dental & Braces is a trusted dental practice located at 5495 Old National Hwy, Atlanta, GA 30349. Known for its comprehensive dental care and orthodontic services, Franklin Dental & Braces caters to patients of all ages, providing high-quality care in a welcoming environment. The clinic offers a range of services, including routine cleanings, exams, fillings, extractions, and specialized orthodontic treatments.

Family-Friendly Environment: Franklin Dental & Braces is designed to be comfortable for patients of all ages. The staff is friendly and professional, creating a welcoming atmosphere that puts patients at ease.
Orthodontic Solutions: In addition to general dentistry, the practice specializes in orthodontics, offering braces and other treatments to help patients achieve straighter, healthier smiles.
Flexible Hours: The clinic operates Monday through Friday from 8:00 AM to 5:00 PM and on Saturdays from 8:00 AM to 2:00 PM, making it convenient for patients with busy schedules.

The practice is equipped with modern technology and uses the latest techniques in dental care. Patients appreciate the attention to detail and personalized approach taken by the dental team. From routine check-ups to complex procedures, Franklin Dental & Braces ensures that each patient receives the individualized care they need.

Customer Feedback

Customers have shared mixed experiences with Franklin Dental & Braces:

Positive Experience: Many patients praise the dental staff for their caring and patient approach, especially when it comes to treating children. Parents appreciate how the team makes the first dental experience less scary for young patients.
Areas for Improvement: Some customers have expressed concerns about front office communication and appointment scheduling. There have been reports of feeling rushed during checkouts and a lack of responsiveness from management regarding feedback.

Overall, Franklin Dental & Braces is a solid choice for families seeking reliable dental care in Atlanta, GA. While there are areas for improvement in customer service, the practice remains committed to providing high-quality dental care in a comfortable setting.

Promotional Information

New patients can take advantage of special offers and promotions at Franklin Dental & Braces. Contact them today to schedule your appointment and experience their commitment to excellence in dental care.

Franklin Dental & Braces Photos

Franklin Dental & Braces Location

Franklin Dental & Braces

5495 Old National Hwy, Atlanta, GA 30349, USA

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Reviews

Nov 18, 2024 · Denice Jones

Scheduled appointments do not matter the wait will still be over an hour wait. The employees on Old National still can’t seem to figure out how to properly schedule appointments. This place doesn’t care about your time. Do not go here if you can unless you. Not sure how the dentist feel about all the complications with scheduling a simple appointment. If you go to a “white area” this doesn’t happened or if it does not every single visit stay away unless you have precious time to waste sitting in a waiting room.

Dec 19, 2024 · Rudy James

Great staff, great atmosphere, very gentle and patient with the lil ones. Great office for the babies. Front desk staff could use more training. The young lady in checkout and scheduling ESPECIALLY!! She took her SWEET time to even acknowledge I was standing there to check out. (Less than a foot away) Then she gave me an appointment that worked for the office, never ONCE asking if it accommodated my schedule. I like this location and don't mind coming thru OLD NATIONAL HWY traffic to get there, but bad service reflects on EVERYONE.

Dec 02, 2024 · Chada Young

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