3.0
All family health locations are a joke. I bring my kids into the walk in area because they are sick, I get there at 2:45 pm only to be turned away by a lady at the desk who tells me we should come back at 5 pm because the current doctor on shift is only taking the patients that are currently sitting in the waiting area. She advises we come back at 5 pm when another doctor takes over. We come back at 4:45 pm and we’re told by a gentleman at the desk that the lab closes at 6 and he is not sure if they are taking anymore patients. I explain to them we were there earlier but were told to come back. We wait an hour then a nurse comes into the waiting area and tells us “she’s sorry but the doctor can’t see anyone else today because the lab is closed” It’s only us in the waiting room and they’re supposed to close at 8. Tell me you don’t care about the well being of your patients without telling me that. These are children with high fevers and it’s ridiculous they couldn’t be seen. Fast forward to the next morning, I call the Orangeburg office and ask if any location has availability for today. The phone gets answered by a woman who clearly hates her job and says “what do you want again?” I repeat my question three times and she sends me to a voicemail to make an appointment. I hang up and call back 4 times and no one answers. The complete and utter disregard they have for their patients is unreal. If you want somewhere to care, don’t come here because these people clearly don’t. If I could give no stars, I would. Definitely transferring my kids medical records to another place.
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Overview
Hours
Family Health Centers, Inc. Introduce
Welcome to the profile of Family Health Centers, Inc., located at 3310 Magnolia St, Orangeburg, SC 29115, USA. As part of the Theme Park Directory, we aim to provide comprehensive information about local services. However, it is important to note that this facility has received significant negative feedback from patients.
According to available patient reviews, Family Health Centers, Inc., has faced serious criticism regarding its service and patient care. Patients have reported extremely long wait times, with some waiting hours beyond their scheduled appointment time. There are also complaints about scheduling inconsistencies and perceived preferential treatment for walk-in patients over scheduled appointments. Additionally, patients have expressed concerns about unprofessional and humiliating interactions with medical staff, including instances of dismissive and inappropriate comments during consultations.
Key concerns raised by patient reviews include:
- Excessive wait times
- Poor appointment scheduling and management
- Unprofessional and humiliating interactions with staff
- Dismissive and inappropriate medical advice
Patients have strongly advised against visiting this facility, citing experiences of wasted time and disrespectful treatment. It is recommended that potential patients thoroughly research and consider alternative healthcare providers in the area.
Due to the overwhelming negative feedback, we advise caution when considering this healthcare facility. For more information, please contact their office at (803) 531-6900 or +1 803-531-6900. It is highly recommended to also review other online platforms for additional patient feedback.
Family Health Centers, Inc. Photos
Family Health Centers, Inc. Location
Family Health Centers, Inc.
3310 Magnolia St, Orangeburg, SC 29115, USA
Get directionsReviews
All family health locations are a joke. I bring my kids into the walk in area because they are sick, I get there at 2:45 pm only to be turned away by a lady at the desk who tells me we should come back at 5 pm because the current doctor on shift is only taking the patients that are currently sitting in the waiting area. She advises we come back at 5 pm when another doctor takes over. We come back at 4:45 pm and we’re told by a gentleman at the desk that the lab closes at 6 and he is not sure if they are taking anymore patients. I explain to them we were there earlier but were told to come back. We wait an hour then a nurse comes into the waiting area and tells us “she’s sorry but the doctor can’t see anyone else today because the lab is closed” It’s only us in the waiting room and they’re supposed to close at 8. Tell me you don’t care about the well being of your patients without telling me that. These are children with high fevers and it’s ridiculous they couldn’t be seen. Fast forward to the next morning, I call the Orangeburg office and ask if any location has availability for today. The phone gets answered by a woman who clearly hates her job and says “what do you want again?” I repeat my question three times and she sends me to a voicemail to make an appointment. I hang up and call back 4 times and no one answers. The complete and utter disregard they have for their patients is unreal. If you want somewhere to care, don’t come here because these people clearly don’t. If I could give no stars, I would. Definitely transferring my kids medical records to another place.
Nov 08, 2023 · Monica DaileyOwn a dental office or found incorrect details?
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