Family Dentistry & Orthodontics

Family Dentistry & Orthodontics, located at Dimmock Square, 723 Southpark Blvd F, Colonial Heights, VA 23834, and reachable at (804) 704-8394, has received mixed reviews from patients, reflecting varying experiences with scheduling, staff, and overall service.

One patient expressed significant dissatisfaction with the office's scheduling practices. They highlighted the lack of posted information regarding the office's lunch break, which resulted in wasted time. They also reported issues with appointment order, claiming they were intentionally skipped despite arriving early. This patient further criticized the frequent changes in doctors and the perceived decline in staff quality, stating they would not return.

Another patient echoed these concerns, describing a chaotic environment with broken sections posing potential hazards. They also criticized the unpredictable appointment order and the perceived intentional skipping of their appointment. This patient expressed frustration with the changing doctors and the perceived decline in the new staff's performance, particularly the front desk.

However, a contrasting positive review was provided for Brianna, a staff member. The reviewer, who had not yet visited the office, praised Brianna's excellent and warming customer service. They highlighted her patience, thoroughness in answering questions, and calm and welcoming demeanor, especially in contrast to other experiences with rude or rushed phone interactions.

Key points from the reviews include:

• Negative experiences with scheduling, including unposted lunch breaks and skipped appointments.
• Concerns about staff professionalism and the perceived decline in service quality.
• Criticism of frequent doctor changes and a chaotic office environment.
• Positive feedback regarding Brianna's excellent customer service.
• Mixed feedback regarding the overall patient experience.

Family Dentistry & Orthodontics in Colonial Heights, VA, provides dental services. Potential patients should be aware of the mixed reviews. While some have experienced positive interactions with certain staff members, others have reported significant issues with scheduling and staff behavior. It is recommended that patients thoroughly discuss their concerns and expectations with the dental staff before proceeding with treatment.

It is important to note that Family Dentistry & Orthodontics is a medical service provider, and not related to the Theme Park Directory platform category. This introduction focuses solely on the dental services provided by Family Dentistry & Orthodontics based on the provided reviews.