Family Dental Care

Been a faithful patient for over 16 plus years. Dr Sim and his staff have compassion and always have done good work best dentist in Northwest Indiana. Special shout out on yesterday to Dee and always Dr Sim!!

Everyone was polite and friendly. When I entered the building, the lady at the door was expecting and called me by name. My wait time in the waiting room was not long. The young man taking my x-rays was very friendly and polite, as well as the woman who explained my bill to me. Everyone explained and made sure I understood what they were doing. The dentist was very pleasant as well. It was an enjoyable experience.

I'm sure they do great work by the amount of business they had, BUT I had my 1st appointment with them today at 2:50. I arrived on time. During my 40 minute wait, 5-6 people checked in after me and were called before me. I'm not sure what time their appointments were but it's super inconsiderate to have new patients waiting such extensive amount of time. Someone was even a walk-in appointment and was called back . It's unacceptable to me and I will never consider them again honestly.

Form check in to check out, the service was superb. I needed to be out by a certain time everyone made sure I was taken care of with professional care and not rushed. I was out on time and made my second appt on time. Thanks to all who took care of me.

Atmosphere is phenomenal! Offices are state of the art as well as comfortable. Pleasant Staff and Hygienist ( Bri) was thorough along with caring explaining everything to me.