Family Care Dentistry

This is a warning for current and future patients of dentist Esther Min. If you have a feeling that something is off or you’re not being heard, get a second opinion. I was a patient of hers from 6/2016-5/2023. During this period, I spent over $15,000 with the majority of it paid towards an implant and 2 crowns. Since I moved to NV and gotten a new dentist a year ago, they have discovered issues with every single one of those teeth. Esther Min. Not only were the work that she performed of poor quality but she ignored my concerns despite billing for an exam at every semi-annual cleaning appointment. Over the past year, I’ve required several appointments with a general dentist, an endodontist and an oral surgeon to try to fix all three of those teeth and it is still not over. Outlined below are the complications and issues. My #3 tooth cracked in 6/2016. E. Min said it was not salvageable and recommended removal and implant placement. I trusted her and followed her recommendation. She placed an implant with 2 posts (see image). It was incredibly difficult to clean between the posts of this implant and I developed bad breath after placement. I expressed this concern throughout the 6-7 years since placement and had been diligently getting semi-annual cleanings and exams. There had been annual xrays done (if not more frequently). She charged an exam fee every visit, but thinking back, she never spent more than 1-2 minutes examining my teeth even with my complaints regarding the implant (bad odor, bleeding around it, inability to clean between the 2 screws, etc.). Since I moved, I learned this type of implant was popular in the 1990s but was abandoned due to the bone loss they cause. There has been significant bone loss around my implant. The pocket around it was up to 11mm deep. None of my dentist/orthodontist/oral surgeon have actually seen this implant in recent years. I had to have it remove, get a bone graft and hopefully eventually get a new implant. Not only did she place an implant that was outdated, but she either never noticed or simply never informed me of the bone loss throughout the 6-7 years I was her care. Not only that, the 2 crowns she placed (#14 in 7/2017 and #15 in 12/2021) have failed. I had to get a root canal on tooth #15 just 2 years after she placed the crown. There was chronic infection around that tooth apparent by bone loss around it. This may or may not have been there at the time it was placed but she never caught the infection. I was just told tooth #14 also likely need a root canal. None of my other teeth have any problems. If I had not moved and gotten a new dentist, who immediately noticed the bone loss around these teeth, thoroughly reviewed them, recognized it was outside his area of expertise and immediately referred me to the appropriate experts, I would have been ignorant of these issues. I trusted her and spent over $15,000 at her office but she failed me at multiple stages. Not only was the implant done using outdated techniques, she was negligent at follow up visits. While working with my current dental specialists to fix these teeth, it was also incredibly difficult to obtain dental records Min DDS and took months, multiple emails and phone calls from myself and my dentists. I already had to spend thousands and will have to spend thousands more to fix the problems that were either caused by or neglected by her. Be careful.

Best dentist ever. Compassionate, honest, detail oriented, and patient comfort is the top priority! If you’re looking for a dentist office that will be pain free and non judgmental you have found the one! Dr Min is always up to date on all the newest technology, so you can guarantee you’re receiving the best treatment as technologies and techniques improve with time. Dr Butler is so sincere and genuine! The entire office is dedicated in improving oral health the most natural way, while also focusing on whole body health! You won’t find a more honest office! I promise this is the office you want to be a patient in! Keep up the amazing work ladies and Gent ?

I recently visited Family Care Dentistry, and I couldn't be more pleased with my experience. From the moment I walked in, I was greeted with a warm and friendly atmosphere. The staff are incredibly professional and compassionate, ensuring that I felt comfortable and at ease throughout my visit. The level of care and attention to detail is truly outstanding. I highly recommend Family Care Dentistry to anyone seeking top-notch dental care in a welcoming and supportive environment. I look forward to my next visit!

This office has an amazing team! The office/cleaning visits are very relaxed and person centered. The hygienist makes it relaxing during cleaning and the dentist is always a pleasure too see! Thank you.

Friendly staff focused and trained to highlight breathing issues and selling of Alf appliance and treatment, This is not a good idea for anyone and not approved by most US trained Dentists. Unfortunately, I am having to seek orthodontics to fix everything Dr. Min has done to my mouth. Lots of time , energy and money. Buyer beware! Do your research .