Familia Dental

Today’s visit was really nice. I have been going here for a while and most of the time it’s a long wait and staff isn’t really so nice but today was such a big change. Staff was super kind and helpful. The dentist was really nice and explained everything he was gonna do and made me feel comfortable.

Unfortunately, it took me several day's of waiting on hold for 30 min at a time until I finally gave up. Not until I threatened to move my loyalty to another dentist was I called to set an appointment. Then went thru it all over again two days later when trying to get an appointment for my wife for the same day same time! All in all, your answering services are embarrassing for your establishment. As when I finally went in for my appointment there were three young ladies sitting around visiting with each other? Seems like they had everything under control? I expressed my dissatisfaction with the youg lady checking me and my wife in, but she had no reaction but to flutter her legally eyelashes at me as to say, not my problem! The new dentists was very professional and helpful as to my visit. Had a good visit once I made it thru your front door, but it was a journey of 1000 miles to get there! Isn't there something you might change, as I'm sure I wasn't the only patient effected in your unprofessional tactic to appointment setting.

First of all, they’re all so friendly. The dentist is amazing. She tells you everything she actually cleans your teeth. It’s quite far from where I am, but I still go Every six months because it’s such great people and service

Don’t normally post reviews but wanted to give Dr. Lee some props. He was night and day difference from as my oldest daughter called ‘the mad scientist’ I have 3 kids and 2 were seen by Dr Petrova(?) and 1 by Dr. Lee. The office staff was friendly and the technicians were hustlers and seem to adjust to whichever doctor they were working for at the moment. Dr. Lee was kind and present. He asked if my kids needed papers for school, where the other doctor was a ‘hit it and quit it’ type feel. He did sealants on my daughters teeth and walked us to the door like to make sure we were good. I’m sure this is a stepping stone in his career but he’s a good one! 5 stars for him, 1 star for the other doc unfortunately.

Very great service! Not much time spent waiting and a lot was taken care of in a short amount of time but thorough work! Good people and they are good with people!