Familia Dental

Welcome to Familia Dental, located at 47 Clock Tower Plaza, Elgin, IL 60120, USA. As a dental service listed in the Theme Park Directory, Familia Dental has received varied feedback from its patients.

You can contact Familia Dental at (847) 695-8780 or +1 847-695-8780.

Some patients have reported positive experiences, particularly regarding recent visits. One reviewer noted a significant improvement in staff friendliness and helpfulness, and praised the dentist for his clear explanations and comforting demeanor. This suggests that the practice may be making efforts to improve its patient experience.

However, other patients have reported significant challenges with appointment scheduling and customer service. One reviewer described prolonged wait times on hold and difficulties in securing appointments for themselves and their spouse. They criticized the front desk staff for perceived unprofessionalism and lack of responsiveness. Despite these issues, they acknowledged that the new dentist was professional and helpful during the actual appointment.

Key points from patient reviews:

• Positive reviews highlight recent improvements in staff friendliness and dentist communication.
• Negative reviews cite significant issues with appointment scheduling and long wait times on hold.
• Negative reviews also mention perceived unprofessionalism and lack of responsiveness from front desk staff.
• Contrasting experiences with the front desk staff and the dentists.

Prospective patients are advised to consider both positive and negative reviews when evaluating Familia Dental. It is recommended to contact the office directly to discuss specific needs and concerns, and to be prepared for potential challenges with appointment scheduling. Patients should be aware that their experience may vary.