Endoscopy Center At Skypark
Contact Number: (310) 375-6461
Mobile phone: +1 310-375-6461
Website: www.digestivecareconsultants.net
Email:
Opening Hours:
Address: 23441 Madison St, Torrance, CA 90505, USA
Location
Customer Reviews
Not sure why this place has such negative reviews. I will admit I was a bit hesitant after reading some of the reviews but after actually going today and experiencing everything, this place gets nothing but 5 stars from me. Everything was efficient. I was told to come 45 mins earlier than my appt, which I did. I got called in almost exactly at my appointment time. Nurses were awesome, doctor was awesome. I was done in 42 minutes.
Dr.Hsu is amazing he was great at answering all my questions and concerns, he's very caring , and really cares about his patients he made me feel very comfortable from start to finish. This is my second time here and all the staff here is amazing from the front office to the nurses in the back ,the anastesiologst everyone was great thank you all!
Same as past, it's disappointed again that I can never make a appointment for the doctor I want, Call the wheter it's 3months or 6 months in advance, I always feel like the person making the schedule has all the power, I regret called.
Great service. My appointment was set at 8:00 am. I showed up early. The receptionist was helpful and friendly. I filled out the paperwork and about 5 minutes later I was in to begin my procedure. During the procedure, the nurses were very friendly and made me feel comfortable. They explained everything and answered all my questions. Next I saw the doctor. He asked questions and was very informative. I felt I was in good hands. I woke up after my procedure, and the Doctor explained the results and recommended follow up procedures with my primary care doctor. The Endoscopy Center exceeded my expectations.
The receptionist was rude and her attitude discriminatory. A Caucasian couple was in front of me, after she checked the woman in, she explained the "pick up" procedure to the husband and even allowed them to chit chat between them for a few minutes. Not once did she tell him to leave, but eventually he left. I was next, she gave me the forms and told my husband he could leave now. I stopped him and had her explain the "pick up" procedure. Why the different treatment??? Now once inside, the staff was excellent, from the anesthesiologist, the nurse taking my vitals and the doctor. They deserve 5 stars but only give this place 3 stars because of the receptionist. The front office service needs improvement.
They are very efficient and the nurses are all very nice and even give you a warm blanket. I showed up at 9 and waited about 15 minutes before being taken in, I was out the door and done by 11.
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