Endo Excellence

Welcome to Endo Excellence, located at 509 S Lenola Rd #3a, Moorestown, NJ 08057. As part of our Theme Park Directory, we are introducing this endodontic practice to our local users. Dr. Kazim at Endo Excellence provides endodontic care, specifically root canal treatments, but patient experiences vary.

One patient reported a positive experience with Dr. Kazim and his staff. They sought urgent care for severe tooth pain after a deep cavity filling. Their regular dentist referred them to Dr. Kazim's office, which was able to accommodate them the next morning for a root canal. They highly recommended the practice for its prompt and effective care.

However, another patient had a significantly different experience when attempting to schedule an appointment. They described the receptionist as "very unpleasant and unprofessional," stating they were unable to ask questions about insurance or cash payments. The receptionist allegedly rushed them off the phone, ignoring their inquiries and exhibiting a "bad attitude." This negative interaction led the patient to seek care elsewhere, despite recommendations for Dr. Kazim's expertise in root canals.

These reviews highlight a contrast between the positive experiences with Dr. Kazim's clinical skills and the negative experiences with the front desk's professionalism.

Here’s a summary of the patient feedback:

• Expert Endodontic Care: Dr. Kazim is praised for his expertise in root canal procedures.
• Prompt Emergency Care: Able to accommodate patients with urgent needs.
• Mixed Front Desk Experiences: Reports of unprofessional and unpleasant behavior from the receptionist.
• Impact on Patient Experience: Negative interactions with the front desk can deter potential patients.
• Recommendations for Training: Suggestion for improved phone etiquette and customer service training.

If you are considering Endo Excellence, it is advisable to weigh these mixed reviews. While Dr. Kazim's clinical skills are highly regarded, potential patients should be aware of the reported inconsistencies in front desk professionalism. Contacting the office to discuss any concerns before scheduling an appointment may be beneficial.