Discover Dental Excellence at Dr. Susan E. Hale, DDS in Santa Monica

Dr. Susan E. Hale, DDS Introduce

Welcome to the detailed introduction of Dr. Susan E. Hale, DDS, a dental clinic located at 2901 Wilshire Blvd #301, Santa Monica, CA 90403, USA. Operating within the platform category of a Dental Clinic, Dr. Hale's practice has been serving the local community for many years. With a history dating back to at least 1987, the clinic offers a range of dental services aimed at ensuring the oral health and well-being of their patients. For those seeking experienced dental care in Santa Monica, Dr. Hale's office can be reached at (310) 453-9631 or via mobile at +1 310-453-9631.

Based on customer reviews, Dr. Susan E. Hale, DDS, is known for providing "excellent dental service" and "primo dental care." One long-term client, who has been with the practice since 1987, describes the dentist as feeling like "part of your family," highlighting a personal and caring approach in addition to professional expertise. This suggests an environment where patients may feel a strong sense of connection and trust with their dental care provider. The mention of the dental assistants being "1st rate and friendly" further indicates a positive and supportive atmosphere within the clinic.

The services offered at Dr. Susan E. Hale, DDS, likely encompass a comprehensive range of dental care to meet the diverse needs of the community. Within the scope of a general dental practice with a long-standing presence, these services typically include:

General Dentistry: This forms the core of their practice, including regular check-ups to monitor oral health, professional teeth cleanings (prophylaxis) to remove plaque and tartar and prevent gum disease, thorough dental examinations to diagnose any potential issues, and treatments for common dental problems such as dental fillings to repair cavities. The emphasis on explaining things and being sensitive to patient anxieties, as mentioned in one review, suggests a patient-focused approach to general dental care.
Preventive Dentistry: Aiming to maintain oral health and prevent future dental problems, these services may include fluoride treatments to strengthen tooth enamel, dental sealants to protect vulnerable areas from decay, and personalized advice on oral hygiene practices.
Restorative Dentistry: When teeth are damaged, decayed, or missing, restorative procedures are necessary to regain function and aesthetics. These can include dental crowns to protect and strengthen weakened teeth, dental bridges to replace missing teeth by anchoring to adjacent healthy teeth, dentures (both full and partial) for replacing multiple or all missing teeth, and potentially dental implants as a more permanent solution for tooth loss.
Cosmetic Dentistry: While not the primary focus mentioned in the reviews, a long-established dental practice often provides services to enhance the appearance of smiles, such as teeth whitening to address discoloration. Other cosmetic procedures like veneers or bonding might also be available.
Care for Anxious Patients: One reviewer specifically noted the "exceptionally sensitive-to-my-anxieties dental care" received from Dr. Hale and her team. This indicates a potential strength of the practice in catering to patients who may experience dental anxiety, suggesting a gentle and understanding approach.

The features of Dr. Susan E. Hale, DDS, as highlighted by the positive aspects of the customer reviews, include a long history of service (since 1987), suggesting considerable experience and stability within the community. The practice is described as "part of your family" by a long-term client, indicating a warm and personal approach to patient care. The dental team, including Dr. Hale and her assistants, are noted for their professionalism and friendliness. The "state-of-the-art" dental care mentioned in one review suggests that the clinic is equipped with modern technology and stays updated with advancements in the field. Furthermore, the sensitivity shown towards patients with anxieties is a significant positive feature.

However, it is important to objectively include all information from the reviews. One review detailed a negative experience with a member of the desk/reception staff, describing "snide and obsequiously rude treatment and behavior." This included instances of glaring, lack of greeting, and a brusque, condescending response to a question. The reviewer, who identifies as Black, also raised the issue of potential racial bias in the disparity of their experience compared to their white partner and other patients. While the reviewer acknowledges the exceptional dental care provided by Dr. Hale and her team, this negative interaction with the front office staff led to their decision to no longer visit the practice. This feedback, though specific to one individual's experience with a staff member, is part of the available information and should be noted for a comprehensive introduction.

Regarding promotional information, specific details of current promotions are not provided in the reviews. However, it is common for dental clinics to offer various promotions to attract new patients or highlight specific services. Given the long-standing presence and positive feedback regarding the quality of dental care, potential promotional aspects might include:

New patient specials: Offering discounted initial examinations or cleanings to welcome new members to the practice. Interested individuals are encouraged to inquire about any such offers.
Referral programs: Encouraging existing satisfied patients to refer friends and family by offering incentives.
Long-term patient appreciation initiatives: Given the history of serving the community for over three decades, the practice might have ways of acknowledging and rewarding long-term clients.
Seasonal or specific service promotions: Offering discounts on particular treatments during certain times of the year. It would be beneficial to inquire if any such promotions are currently available.

To obtain the most accurate and up-to-date information about the environment, the complete range of services offered, the features that define Dr. Susan E. Hale, DDS, and any current promotional offers, local users in Santa Monica are encouraged to contact the clinic directly at (310) 453-9631 or +1 310-453-9631. Speaking with the staff will provide the opportunity to ask specific questions and to understand the current patient experience protocols. While the positive reviews highlight the quality of dental care provided by Dr. Hale and her team, it is also prudent for potential patients to inquire about the clinic's commitment to ensuring a positive and welcoming experience at all levels of interaction.

For residents of Santa Monica seeking a dental clinic with a long history of providing excellent dental service and a caring approach, Dr. Susan E. Hale, DDS, remains a noteworthy option. The positive feedback from long-term patients underscores the quality of care provided. However, it is advisable for prospective patients to be aware of the feedback regarding the front office staff and to consider this aspect when making their decision. Contacting the clinic directly is the best way to gather current information and assess if Dr. Hale's practice meets individual needs and expectations for comprehensive dental care.