Dr. Sergio P. Saucedo, DDS

Welcome to Dr. Sergio P. Saucedo, DDS, located in Riverside, California. As part of the Theme Park Directory, we are providing an objective overview of this dental practice based on available customer reviews. It's important to note that this practice has received predominantly negative feedback.

One patient reported a highly negative experience with customer service. "This place has horrible customer service! It was my first time there, I walked in with a referral to make an appointment for my daughter and the office smelled horrible. Apparently the WHOLE staff was on lunch eating at the reception desk (probably rotten fish based on the smell). I told them why I was there and they all gave me this weird look like I was suppose to know they take their lunch together at the same time and the guy told me to call them later because they were on lunch and there was no one available to help me. Obviously NO! I’m not coming back or calling for an appt. Lock the door if you’re not available to help anyone that comes in. Put a sign or something. Be professional! Hopefully the dentist sees this so he can train his front desk staff!" This review highlights significant concerns about unprofessional staff behavior and poor customer service.

Another patient reported severe issues with dental procedures and long wait times. "Hello , brought my son here for some dental work and every appointment we waiting hours to be seen. Dr. Saucedo was he’s dentist he is the worse dentist I’ve ever encounter my son develop a bad infection and was in so much pain we came back for him to be seen and the medical assistant did not listen to what I was telling her about he’s infection and how he was in pain that there was no way they could work on him like that , until she took and X-ray n saw there was a huge abscess then she said she was sorry . We came back after 2 weeks and Dr Saucedo proceed to put he’s caps on teeth which fell of after a few days I called the office and waited for an appointment I was very upset and I’m seriously thinking of filling a complaint because they don’t take it there job serious I’m back today to have the caps put back on my son still in pain also has a whole in the other side of mouth and nothing has been said about that I’m never coming back here again this dentist needs some serious training please don’t come here." This review highlights serious concerns about long wait times, dental infections, painful procedures, and lack of professional care.

Given the overwhelmingly negative reviews, potential patients should be extremely cautious. The reported issues include unprofessional staff behavior, poor customer service, long wait times, and significant problems with dental procedures. It is strongly advised to seek alternative dental care.

Key points from the reviews include:

• Horrible Customer Service and Unprofessional Staff: Significant concerns about staff behavior and interactions.
• Long Wait Times and Dental Infection: Reports of excessive waiting and serious dental complications.
• Painful Procedures and Caps Falling Off: Concerns about the quality and effectiveness of dental work.
• Lack of Professionalism and Riverside Dentist: Overall concerns about the practice's professionalism and location.
• Valley Springs Pkwy Dentist and Dr. Sergio P. Saucedo, DDS: Location and practice name.

Potential patients are strongly advised to carefully consider these negative reviews and conduct thorough research before making a decision. It is recommended to seek alternative dental care.