Dr. Michael Dounel, DMD

The dental practice of Dr. Michael Dounel, DMD, is located at 405 S La Brea Ave, Inglewood, CA 90301, USA. As a Dental Clinic in Inglewood, it aims to provide dental services to the local community. Online reviews offer a mixed perspective on the services and professionalism experienced at this clinic.

One positive review highlights Dr. Dounel's skill in performing dental implant procedures. The patient who witnessed the implant placement described it as "effortless" and commended Dr. Dounel as "really amazing at what he does," noting his patience and expertise. This positive feedback suggests that Dr. Dounel may possess significant clinical skills, particularly in the area of dental implants.

However, another review presents a starkly contrasting experience, particularly concerning the clinic's purported 24-hour emergency service. According to the reviewer, they contacted the clinic late on a Friday night in June following a dental accident that required an emergency room visit. The individual who answered the phone, presumably Dr. Dounel himself based on the context of subsequent interactions, was described as "wild" and seemingly annoyed by the call. When the patient's boyfriend explained the emergency and inquired about being seen, the response was dismissive, with Dr. Dounel allegedly stating he was at home and had "anything better to be doing." This initial interaction raises serious concerns about the clinic's commitment to its advertised 24-hour service and the professionalism of the individual handling emergency calls.

The situation escalated further with significant delays and a perceived lack of urgency and respect for the patients' distress. Despite being told to come in at 6 am, the patients, who lived outside of Inglewood in Orange County and had not slept, made multiple calls around 5 am to confirm. They did not receive a response until 7:08 am PT, at which point they were asked to come at 9 am. By this time, the patients had already sought and were making arrangements with other dentists and surgeons. When Dr. Dounel called at 10 am to inquire about their whereabouts, the patients informed him they were receiving help elsewhere. The reviewer recounts that Dr. Dounel's response was rude and sarcastic, allegedly saying, "Ok thanks for wasting my time goodluck to your gf." This interaction paints a highly unprofessional picture of the clinic's customer service and its handling of emergency situations.

In hindsight, the reviewer expressed relief at having chosen to go elsewhere, stating that they were glad they saw Dr. Dounel's "true colors" and that their dental issues were resolved by another provider. The reviewer also mentioned Dr. Dounel's alleged response to the boyfriend's review, accusing him of being drunk, which they vehemently denied, further highlighting concerns about Dr. Dounel's professionalism and online conduct.

Given the conflicting nature of these reviews, it is challenging to provide a definitive assessment of the environment and services of Dr. Michael Dounel, DMD's Dental Clinic. The positive review suggests competence in implant procedures and a potentially patient-focused approach during treatment. However, the detailed negative review raises significant concerns about the reliability of advertised emergency services and the professionalism exhibited during out-of-hours contact and subsequent interactions. The stark contrast between these accounts underscores the importance of considering all available feedback when making decisions about dental care.

As a Dental Clinic, the practice of Dr. Michael Dounel, DMD would typically offer a range of services, which may include:

• General Dentistry: Routine check-ups, cleanings, fillings, and preventative care.
• Dental Implants: As highlighted in the positive review, Dr. Dounel appears to have experience with implant procedures.
• Emergency Dental Care: The clinic advertises 24-hour service, though the negative review casts serious doubt on the reliability and professionalism of this aspect.
• Restorative Dentistry: Procedures to repair or replace damaged or missing teeth, which could include crowns, bridges, and dentures.
• Cosmetic Dentistry: Services aimed at enhancing the appearance of teeth, such as whitening or veneers (though not specifically mentioned).
• Other potential services: Such as root canal therapy, orthodontics (or referrals), and treatment for gum disease. However, the available reviews do not provide comprehensive information on the full scope of services offered.

The environment of the clinic is not described in detail in the provided reviews. The positive review focuses on the outcome of a procedure, while the negative review centers on the remote interaction and subsequent follow-up. Therefore, no objective information regarding the cleanliness, comfort, or modernity of the physical clinic environment can be derived from the given text.

In terms of features, Dr. Dounel's apparent expertise in dental implants, as mentioned by one reviewer, could be considered a specific feature. However, the advertised 24-hour emergency service, based on the negative experience, appears to be a problematic feature in practice. The professionalism and patient communication, particularly during off-hours and in handling emergencies, seem to be areas of significant concern based on the detailed negative feedback.

No information regarding promotional offers or discounts is available in the provided reviews. It is common for dental clinics to offer new patient specials or other promotions, but there is no mention of such incentives for Dr. Michael Dounel, DMD's practice in the given feedback.

For local users in Singapore considering Dr. Michael Dounel, DMD for their dental needs, it is critical to note the clinic's location in Inglewood, California, USA. The mixed and concerning feedback regarding emergency service and professionalism, alongside the positive note about implant skills, is relevant. However, the significant geographical distance makes this clinic a practical option only for individuals residing in or planning to visit the Inglewood area. For residents of Singapore seeking dental care, it is strongly recommended to explore the numerous reputable dental clinics within Singapore that can provide convenient and high-quality services with reliable emergency care and professional conduct.

If you are located in the Inglewood area or planning a visit and are considering Dr. Michael Dounel, DMD, it is advisable to weigh the positive feedback regarding implant procedures against the serious concerns raised about emergency service and professionalism. Further research, including seeking additional reviews from other sources, might be prudent before making a decision. Contacting the clinic directly to inquire about their services, emergency protocols, and patient care approach may also provide valuable insights.

In conclusion, Dr. Michael Dounel, DMD's Dental Clinic in Inglewood, CA, has received mixed reviews online. While one patient praised Dr. Dounel's skill with dental implants, another detailed a highly negative experience with their advertised 24-hour emergency service, citing unprofessional conduct and poor communication. The environment of the clinic is not described. The advertised 24-hour service appears to be a problematic feature. No promotional information is available. For individuals in Singapore, seeking local dental care is recommended. Those in the Inglewood area should consider all available feedback and potentially seek further information before choosing this clinic.

Dr. Michael Dounel, DMD

405 S La Brea Ave, Inglewood, CA 90301, USA