Dr. Kiono L. Barnes, DMD, Dental Concepts

Dr. Kiono L. Barnes, DMD, Dental Concepts, located at 209 Lameuse St, Biloxi, MS 39530, USA, offers dental care with mixed reviews from patients. While Dr. Barnes is generally well-regarded, concerns have been raised about billing practices and front desk staff behavior.

Patients have described Dr. Barnes as very nice, and some have praised the practice for treating patients like family, showing great care and interaction. However, there are significant concerns regarding billing and customer service. One patient reported being overcharged for a service and experiencing difficulty obtaining a refund, despite their insurance company's intervention. The front desk staff, specifically "Latoya," was described as rude and uncooperative. This has led to concerns about potential overcharging of other patients and has negatively impacted the overall patient experience. The disparity between the positive experience with Dr. Barnes and the negative experience with the front desk staff highlights a significant issue within the practice. The need for improved front desk customer service and transparent billing practices is evident from patient feedback.

Key features of Dr. Kiono L. Barnes, DMD, Dental Concepts include:

• Friendly Dentist: Dr. Barnes is described as nice and approachable.
• Caring Staff: Some patients feel treated like family.
• Concerns About Overcharging: Reports of billing discrepancies and difficulties obtaining refunds.
• Rude Front Desk Staff: Complaints about uncooperative and rude behavior.
• Mixed Patient Experiences: Varies significantly between positive experiences with the dentist and negative experiences with the front desk.

Patient reviews indicate a mixed experience at Dr. Kiono L. Barnes, DMD, Dental Concepts. While Dr. Barnes is praised for his friendliness, the practice faces significant criticism for its billing practices and front desk staff. Prospective patients should consider these mixed reviews when making a decision.

For inquiries or to schedule an appointment, please contact Dr. Kiono L. Barnes, DMD, Dental Concepts at (228) 267-0055 or +1 228-267-0055.