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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicConnecticutNew Haven CountyDental Clinic in DerbyDr. Julia Bonks

Dr. Julia Bonks

36 Division St, Derby, CT 06418, USA

1.0
Julia Bonks does not fully explain procedures to parents. I took my daughter in to have what I thought was a deep cleaning as explained by Bonks, but they day of appointment the hygienist informs me that my child was there to get 6 fillings!! I was unaware of my child having 6 cavities and was told at the prior visit all she needed was another cleaning with “white paint” after asking all of my questions, and giving Bonks the Ok to work on my child, bonks walks out of the room, brings the office manager into the room and tells the manager that she does not want to work on my child. I’m at lost because what is the issue? I asked my questions, I got and understanding, gave bunks the on to work on my child then bonks says she doesn’t want to work on my child and just like that my child was turned away. I feel like bonks discriminated against my child and because I asked questions she didn’t think I need to ask? I will never book an appointment with Julia Bonks again. She picks and chooses her patients and if you’re BLACK AFRICAN AMERICAN she DOES NOT WANT TO ANSWER OUR QUESTIONS, and will TURN YOU AWAY - Jocelyn Ward
Dr. Julia Bonks Overview Intro Photos Location Reviews

Dr. Julia Bonks Introduce

Welcome to the dental practice of Dr. Julia Bonks, located at 36 Division St, Derby, CT 06418, USA. While Dr. Bonks's practice is situated in the United States, we understand that users in Taiwan accessing this Theme Park Directory may be seeking information for potential travel or have connections in the Derby, Connecticut area. However, it is critical to present an objective overview based on the available customer review, which raises very serious allegations regarding the practice's communication, treatment planning, and potential discriminatory behavior.

The environment at Dr. Bonks's office, based on the provided review, is described as one where communication between the dentist and parents regarding procedures may be inadequate. The reviewer recounts a situation where a deep cleaning was reportedly discussed, but on the day of the appointment, the hygienist stated the child was scheduled for six fillings, of which the parent was unaware. This suggests a potential lack of clear and thorough communication about the child's dental needs and the planned treatments.

The services at Dr. Bonks's practice are implied to include cleanings and fillings. However, the key issue raised in the review is a significant discrepancy in the planned treatment versus what was communicated to the parent. The parent believed their child needed a cleaning with "white paint" based on a prior visit, but was then informed of the need for six fillings on the appointment day. Furthermore, after the parent asked questions and gave consent for the work, Dr. Bonks allegedly refused to treat the child, citing no clear reason to the parent but involving the office manager. This raises serious concerns about the practice's treatment planning process and its communication with patients.

The most concerning aspect highlighted in the review is the serious allegation of discriminatory behavior. The reviewer, identifying as Black African American, states that Dr. Bonks does not fully explain procedures to parents of this background, is unwilling to answer their questions, and may turn them away. The specific incident described, where Dr. Bonks allegedly refused to treat the child after the parent asked questions, is cited as an example of this discriminatory behavior. This is a severe accusation that potential patients should be aware of.

There is no information available regarding any promotional offers at Dr. Julia Bonks's practice. However, given the grave allegations of miscommunication and discrimination present in the sole customer review provided, individuals and families in or connected to the Derby, Connecticut area are strongly advised to consider this feedback very carefully when making decisions about their dental care. The reported issues raise significant concerns about the practice's professionalism, communication, and ethical treatment of all patients.

Dr. Julia Bonks Photos

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Dr. Julia Bonks Location

Dr. Julia Bonks

36 Division St, Derby, CT 06418, USA

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Dr. Julia Bonks

36 Division St

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