Dr. David Kim

Welcome to a detailed introduction of Dr. David Kim, practicing at Enhance Dentist, located at 3967 Foothill Blvd, La Crescenta-Montrose, CA 91214, USA. As a member of the Dental Clinic platform category, offering a range of dental services, we aim to provide local users with an objective overview of what Dr. David Kim and Enhance Dentist have to offer, based on available customer reviews. It's important to consider all feedback to form a balanced understanding of the practice.

Environment and Atmosphere:

One customer review describes the environment at Enhance Dentist as "welcoming and calming," noting that they are "promptly attended to" upon arrival. This suggests that Dr. Kim and his staff prioritize efficiency and strive to create a comfortable and reassuring atmosphere for their patients. The reviewer also mentions that the staff are "kind and respectful," which contributes significantly to a positive patient experience. A welcoming and calming environment is crucial for alleviating dental anxiety and making patients feel more at ease during their visits. This positive feedback indicates a practice that values patient comfort and strives to create a pleasant setting for dental care.

Comprehensive Dental Services:

Based on the limited information in the reviews, we can infer some of the dental services likely offered by Dr. David Kim at Enhance Dentist:

• General Dentistry: The mention of a "general appt with teeth cleaning" indicates that basic general dentistry services are provided. This typically includes routine check-ups, professional teeth cleaning (scaling and polishing), and potentially other preventive care measures.
• Diagnostic Services: As with any dental practice, Dr. Kim would likely offer diagnostic services such as dental X-rays to assess the patient's oral health and identify any underlying issues.
• Treatment Services: The positive review mentions receiving "only the dental services I need efficiently and skillfully," suggesting that Dr. Kim provides necessary treatments in a competent manner. While the specific types of treatments are not detailed, this implies a focus on addressing the patient's dental needs effectively.

It is reasonable to assume that Enhance Dentist, under the care of Dr. David Kim, would also offer other common dental services such as fillings, gum disease treatment, and potentially restorative and cosmetic procedures, although these are not explicitly mentioned in the provided reviews.

Key Features and Strengths:

The available customer reviews highlight several potential features and strengths of Dr. David Kim and Enhance Dentist:

• Prompt Attention: One reviewer specifically mentioned being "promptly attended to as soon as I walk in the door," indicating efficient scheduling and a practice that values patients' time.
• Kind and Respectful Staff: The positive review consistently praises the kindness and respectfulness of Dr. Kim and his staff, contributing to a welcoming and calming environment.
• Honest and Ethical Practice: The reviewer appreciated that Dr. Kim and his team provide "only the dental services I need efficiently and skillfully, without promoting anything I don't need." This suggests an honest and ethical approach to patient care, prioritizing the patient's actual needs over unnecessary treatments.
• Positive Patient Experience: The reviewer concluded by stating, "I actually enjoy going to the dentist now!" This significant statement underscores the positive impact of the welcoming environment, efficient service, and honest approach on the overall patient experience.

Customer Service Concern:

It is crucial to address the negative review provided, which details a significant customer service issue related to insurance processing and appointment handling. This review describes difficulties in confirming insurance assignment, repeated requests for personal information, and a last-minute cancellation of a long-awaited appointment, ultimately leading to the dismissal of the patient's family from the practice. This negative experience raises concerns about the efficiency and competence of the office's administrative processes, particularly regarding insurance matters and communication with patients. It is important for potential patients to be aware of this reported issue alongside the positive feedback regarding the clinical aspects of the practice.

Promotional Information and Local Context:

Dr. David Kim's practice, Enhance Dentist, is located in La Crescenta-Montrose, CA, a suburban community in Los Angeles County. For local residents, having a dental clinic in their vicinity offers convenience for regular check-ups and dental needs. While specific promotional offers are not mentioned in the provided reviews, it is common for dental practices to attract new patients through various means. However, based on the available feedback, the emphasis at Enhance Dentist, according to one reviewer, is on providing necessary services without unnecessary upselling, which could be seen as a form of value for patients.

Given the contrasting customer experiences, it is difficult to ascertain a definitive promotional strategy. Potential local users might consider contacting the office directly at (818) 248-7333 or +1 818-248-7333 to inquire about their services, accepted insurance plans, and any current promotions. It would also be prudent to inquire about their insurance processing procedures to ensure a smooth administrative experience.

Conclusion:

Dr. David Kim at Enhance Dentist in La Crescenta-Montrose, CA, appears to be a practice that, according to one reviewer, offers a welcoming and calming environment with a kind and respectful staff. Dr. Kim is described as providing efficient and skillful dental services, focusing on the patient's needs without promoting unnecessary treatments. This suggests a commitment to honest and ethical dental care. However, a separate review details significant issues with insurance processing and appointment handling, resulting in a negative customer service experience. Potential patients should consider both the positive feedback regarding the clinical aspects and the concerning report about administrative processes when making their decision. Contacting the clinic directly for more information about their services and procedures is recommended to ensure a satisfactory experience.

Dr. David Kim

3967 Foothill Blvd, La Crescenta-Montrose, CA 91214, USA