Dr. David D. Hayes Family Dentistry

Dr. David D. Hayes Family Dentistry, located at 483 Lazelle Rd, Westerville, OH 43081, provides dental services to the Westerville community. You can contact their office at (614) 781-1288 or +1 614-781-1288.

Patient reviews present a mixed picture of the practice, with some reporting positive experiences and others expressing significant concerns.

Several patients have praised the friendly and welcoming nature of the staff, including Heidi, Lauren, Terrie, and Dr. Hayes. They highlight the staff's patience and kindness, particularly towards patients with dental anxiety. The dentists are described as gentle and accommodating, making patients feel comfortable during their visits. Some patients have expressed that they would highly recommend this practice.

However, another patient reported a negative experience, alleging poor service and potential discrimination. This patient claimed that a staff member was unhelpful and dismissive during a phone call, particularly when the patient was unsure about their insurance details. The patient felt they were not given an opportunity to check their insurance information and were asked to call back later. The patient attributed this experience to racism and discrimination due to their accent.

The reviews present contrasting experiences, with some patients finding the staff welcoming and others reporting poor service and potential discrimination.

Key highlights from patient reviews include:

• Friendly and welcoming staff (Heidi, Lauren, Terrie, Dr. Hayes)
• Gentle and accommodating dentists
• Positive experiences reported by patients with dental anxiety
• Allegations of poor service and potential discrimination
• Concerns regarding communication and patient service

Potential patients are advised to consider these mixed reviews and conduct further research before making a decision about their dental care at Dr. David D. Hayes Family Dentistry.