Dr. Christos G. Kirusis, DMD
Contact Number: (508) 835-8890
Mobile phone: +1 508-835-8890
Website: chriskirusisdmd.com
Email:
Opening Hours:
Address: 1 Prescott St, West Boylston, MA 01583, USA
Location
Customer Reviews
Thoroughly impressed by my hygienist Leah. As a new patient who has a strong fear of the dentist she made me feel beyond comfortable, and was so understanding and supportive. I would highly recommend this office!
i went a couple of months ago for an acute chipped tooth and had the WORST experience i’ve ever had at a dentist. not only did he preform an unnecessary cap for my tooth (when i only needed the tooth filed down to not be sharp) that lasted a whole 3 days before falling out of my mouth but him and his team made fun of me to my face and behind my back (not knowing i could hear) for the entirety of my appointment. he also tried to force novocaine into my mouth several times without my consent even after multiple verbal refusals. staff is extremely rude and unprofessional. dentistry practice is wildly out of date.
Dr. Kirusis is by far the best dentist I've been to. Every person in his office is professional, warm, friendly, knowledgeable, and highly competent. They take the time to provide you with complete answers to questions, help you identify short and long term goals, and offer encouragement to help you reach those goals. I have had cavities filled and I didn't feel one ounce of pain. Dr. Kirusis is very careful and does a great job for your teeth to look perfect. I highly recommend Dr. Kirusis and his team to anyone looking for a truly amazing dentist.
The professionalism and friendliness of the whole team is outstanding. I’ve been going with them for a crown and a cleaning. Everyone from the dentist, Dr. Kirusis to the staff are very friendly and my hygienist, Mayllara, did a great job! Every visit is like visiting friends. I couldn’t be happier with the results. I highly recommend Dr Kirusis’s dental office if you’re looking for a great dentist.
I give 5 stars in hope that people would read my review before thinking about going here. This place gave the worst dentistry treatment my family and I have ever received, and we have traveled and lived in many different countries and cities, including Taiwan, Canada, San Diego, San Francisco...So we are experienced in locating a good family dentistry or dentistry in general whenever we need one. However, this time, the reviews just weren't very honest and the service that my family and I have received there were purely unacceptable and not up to standards, not just in terms of professionalism but also the basic usage of greetings towards patients and timeliness from the employees (at the information desk). It all begun with the first appointment...during one of my elderly family member's appointment to receive a root canal treatment , she experienced sharp pains when the older assistant with blonde hair brutally used the equipment with a great amount of force, especially when she was inserting stick-like items into her teeth. Prior to this, she only used one needle of anesthesia on one side of her teeth, without checking with my family member whether she still felt anything (e.g. her finger) after the needle had been injected. Thus, it was understandable then, when my family member expressed to her that it was really painful when she continued on with the process. What was not understandable next, was that the assistant did not pay attention to my family member's concern and comment, or even adjust the amount of anesthesia by inserting more needles on the gum near the teeth that needed treatment. Then my family member left the appointment, as she trusted the doctor to believe that sharp pain was normal as the assistant did not seemed concerned with her comment. However, as time went on, several more appointments were made because her tooth was hurting even after the nerve had been removed, and each time, the follow-up recommendations were not helpful, as they kept telling her the pain that she experienced were normal and she simply need to keep taking painkillers like Tylenol. During this time, both my family member and I have expressed our concern of the pain since the item was inserted into the teeth from the first treatment, and had asked that this information be passed onto the dentist. However, it was only brought to the attention of the dentist after 10 attempts and was by myself, NOT through the assistant like she promised she would, the dentist still did not address whether that was normal or not. Also, the dentist nonchalantly greeted us which we though he must have been tired. However, it was unacceptable when my family member, who does not speak English as her mother tongue try to express that "it hurts," or whenever she speaks in general, both the assistant and the dentist made weird facial expressions that were rude, and said "I don't understand" with a rude tone as well. The front desk wasn't much better. When my family and I made several calls to make appointments or ask for suggestions as to what to do next, the front desk employees didn't let us finish asking our questions or comments, but directly cut us off before we are finished with what we were saying as she thought she was addressing the problems that we were asking, when she was not. This happened around 12 times. She also hung up on us several times, and when I asked to explain the procedure, she would rudely comment "oh my gosh, I don't know how to explain it to you, you don't understand." When she barely explained it. (Her name is Lea). Regardless of the medical terms she used, she was supposed to be explaining those medical terms after using them in a friendly tone, this is a rule that all doctors follows, even my father and his friends who are doctors follows it as well. So by all means, this dentistry has not a sense of professionalism and I would highly recommend you to think twice about entrusting your dental care to them.
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