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Dentistry Toothtruth
Dentistry ToothtruthDental ClinicUtahSalt Lake CountySalt Lake CityDental Clinic in South 3000 EastDr. Brian W. Smith, DDS

Dr. Brian W. Smith, DDS

6360 S 3000 E, Salt Lake City, UT 84121, USA

3.0
Discover Dr. Brian W. Smith, DDS in Salt Lake City, UT, praised as a true professional, caring, and excellent craftsman in dentistry with evident compassion for patients. However, recent reviews highlight significant concerns regarding the rudeness and incompetence of the billing manager, Karen, leading to poor customer service experiences. Read real customer reviews for a balanced perspective.
Dr. Brian W. Smith, DDS Overview Intro Photos Location Reviews

Dr. Brian W. Smith, DDS Introduce

Welcome to the Dr. Brian W. Smith, DDS page, featured in our Theme Park Directory under local services. While our platform primarily focuses on leisure and entertainment for our users in US, we also understand the importance of connecting you with valuable local services, even when you are visiting other regions. Dr. Brian W. Smith, DDS is located at 6360 S 3000 E, Salt Lake City, UT 84121, USA. Based on recent customer reviews, Dr. Smith is highly regarded for his dental skills and patient care, but significant concerns have been raised regarding his billing manager.

One long-term patient of over 15 years describes Dr. Smith as a "true professional" whose "care and compassion for his patients are evident with each visit." They praise his "craftsmanship" as being "without measure" and express confidence in referring family and friends to his care.

Another recent patient echoed the sentiment about Dr. Smith's skill, referring to him as a "true craftsman as a dentist; he's caring and excellent." However, this positive experience with Dr. Smith was overshadowed by severe issues with the billing manager, Karen, who was described as "rude" and displaying "incompetence" and "outright disregard for customer service." The reviewer expressed their disappointment in not wanting to return to Dr. Smith's practice solely due to these negative interactions with the billing manager. While they would give Dr. Smith a five-star rating for his dental work, they would give the billing manager zero stars if possible, emphasizing the significant negative impact of the billing experience on their overall perception of the office.

Based on the available reviews, features of Dr. Brian W. Smith, DDS include:

  • A dentist, Dr. Smith, who is considered a true professional and an excellent craftsman.
  • Evident care and compassion for his patients.
  • High-quality dental work, leading to confidence in referrals.

However, it is crucial to also consider the following significant concern raised by a recent patient:

  • A billing manager named Karen who is described as rude and incompetent, providing poor customer service.
  • Negative billing experiences that may deter patients from returning, despite satisfaction with Dr. Smith's dental work.

For our users who may be located in or visiting the Salt Lake City, Utah area and are considering Dr. Brian W. Smith, DDS, it is recommended to weigh both the positive feedback regarding Dr. Smith's dental skills and the serious concerns raised about the billing management. You can contact Dr. Brian W. Smith, DDS at (801) 943-5443 or +1 801-943-5443 for more information or to schedule an appointment, but be aware of potential administrative challenges based on recent patient experiences. We aim to provide helpful local information, even for services beyond theme parks, to assist our users wherever they may be.

Dr. Brian W. Smith, DDS Photos

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Dr. Brian W. Smith, DDS Location

Dr. Brian W. Smith, DDS

6360 S 3000 E, Salt Lake City, UT 84121, USA

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