Dr. Alan Kingston

The Dental Clinic at 101 Willow Ave in Altamonte Springs, Florida, was previously associated with Dr. Alan Kingston. According to a patient review, Dr. Kingston retired shortly after performing what was described as "shoddy work" involving a crown placement approximately two years prior to the review. The patient reported that the crown's margins were off, not covering the tooth properly, and that subsequent X-rays taken two years later indicated a cavity forming, necessitating immediate replacement of the faulty crown for which they had paid $1,575.

The review further details the patient's experience with the new dentist, Dr. Darley, who took over the practice. The patient sought Dr. Darley's help in replacing the faulty crown, citing Dr. Kingston's alleged "lifetime warranty." However, Dr. Darley reportedly refused to honor this warranty, stating it was too late as he only honored the previous dentist's warranty for one year. He then quoted the patient $1,900 for a new crown and filling. The patient expressed frustration, noting that the lab cost for a new crown would have been significantly less and suggesting that Dr. Darley's refusal seemed like "selective enforcement" of office policy, especially as they claimed he had replaced faulty crowns for other patients done by Dr. Kingston. The reviewer emphasized that a proper crown should last much longer than two years and desired a full refund and apology, stating they would not return due to this "terrible incident" and highlighting how such experiences contribute to dental fear and distrust.

In contrast, another patient provided a positive review, describing the dentistry as "excellent" and the office as clean and cozy with a friendly staff who are always ready to help. This patient, a first-time applicant, was very pleased as their problem was solved in 15 minutes, leading them to recommend the clinic 100% and indicating they would only go there in the future.

Based on these reviews, the Dental Clinic at 101 Willow Ave in Altamonte Springs, FL, under the new management of Dr. Darley, receives positive feedback for its current service, clean environment, friendly staff, and efficient problem-solving. However, potential local users should be aware of a past patient's negative experience with the retired Dr. Kingston's work and Dr. Darley's handling of the warranty issue. This suggests a potential discrepancy between past and present service quality or policy enforcement. Individuals with concerns about previous dental work done at this location or warranty issues may want to inquire specifically about the current policies and dentists. The positive review indicates that Dr. Darley's current practice is well-regarded by at least one patient for general dentistry needs.

Dr. Alan Kingston

101 Willow Ave, Altamonte Springs, FL 32714, USA