Dentists of Highland Park

I recently had a filling treatment at Dentists of Highland Park, and the experience was excellent. The staff was welcoming, and the dentist explained the procedure in detail, which helped ease my nerves. The filling process was quick and virtually painless, thanks to their skill and modern equipment. They also discussed my future treatment plan, outlining the steps needed to maintain my oral health. They were transparent about the options and costs, which I really appreciated. The office was clean, comfortable, and well-organized. I’m confident about returning for my next treatments and highly recommend this practice!

I had two bad experiences at Dentists of Highland Park. First, one of my veneers broke off. I had the piece that broke off so they could have sent it in for a color match, but they refused to do that saying taking a photo on their iPhone was good enough (that should have been a red flag to leave). When the veneer was made, they held it up to my existing veneers and I commented that it looked darker than the others. So they invited other staff in to out vote me, saying trust us, it will look good once attached. Well, it didn’t look good. I said as much but they refused to make it right saying, “once it’s attached, it’s too late to do anything”. No I’m stuck with a mismatched colored smile. I DID TELL THEM I WASN'T HAPPY WITH THE COLOR BEFORE THEY ATTACHED IT. My second mistake was going in for a routine cleaning after that happened. They did X-rays and told me I needed to get $700 in repairs done (that’s after insurance, folks). I couldn’t afford it so I passed & went to a different dentist 6 months later. That dentist also did X-rays and said my teeth look great, no repairs needed. I pointed to the tooth that Dentists of Highland Park said needed repair. The new dentist looked more closely & said it was fine. STAY AWAY UNLESS YOU WANT FRIVOLOUS CHARGES AND WORKMANSHIP THAT THEY WILL NOT STAND BEHIND!

This is an office that truly cares for each individual coming into their clinic! I have been seen by both Dr. Cregan and Dr. Thorson, and they are both incredible! The entire front office staff is friendly, welcoming, and empathetic to their patients. Each clinician truly takes their time to ensure you understand what is happening with your teeth, mouth, and even how that effects the rest of your body! 10/10 recommend!

I had a great experience here and I really appreciate the entire staff being so kind and friendly. Dr. Thorson is professional and thorough, and it’s very obvious how much she cares about her patients. I highly recommend this office to anyone looking for caring and knowledgeable dental professionals!

Just had my second visit here to finish up deep cleaning of the other side of my mouth - my first appointment was just okay, I was there for 2 hours but felt like the hygienist only cleaned my teeth for 10 min, I was waiting most of the time, and felt like she was overly aggressive with the numbing. My second appointment was so much more efficient - Long was my hygienist this time and he was much more gentle overall and explained the benefits of each step, which I appreciate as a medical (but not dental) professional. Am planning to continue to come back for follow ups but only if scheduled with Long!