Dentistry for Children of Jackson

I freaking love this place! My daughter is 4 and we are here every 6 months for a cleaning. This is the only place that she will sit still in the chair and let the hygienist & dentist do their job without her freaking out. Every staff member we have worked with have been absolutely amazing. and of course the fact that there's an outdoor playground that's FENCED IN! They have tablets on the walls to play games while in waiting room, and TVs all around always playing an awesome movie. After the patient is seen, they can pick a toy from the prize box. The facility is clean, neat and welcoming. Really recommend for a pediatric dentistry.

It all seems good at face value but it 100 percent is not. The main dentist burned my child with a tool twice and REFUSED to accept the fact that he did it. He said they were bug bites when you can see they are 2 small perfect circle burns. It's not like we were trying to get him in trouble or do something about it, but just to let him know so he can make sure he doesn't do it to someone else. This was 3 years ago and so glad I never walked into that place ever again. Highly unprofessional and I highly recommend to NOT go there.

The hygienist was great doing the cleaning. The dentist was great. What was not great is they had to wait for an X-ray tech to get in and they wanted a panoramic done but she could not do it. Also every time we make an appointment it gets changed on us the day before so this was a reschedule from a previous visit. Happens every time and than makes me loose money because I have to leave work early to get to these appointments. And they don’t seem to care that they do this every time. I would understand once or twice but this has been going on since the practice has been sold and now under new ownership. I feel you are just out there for the money and not to help the patients and their parents.

Scheduling is terrible at this place. We always have to wait at least 30 minutes and recently over 1 hour to be seen! I have no complaints about the dentists and hygienists but having to wait that long every time is ridiculous. Also be ready for no linency the one time you are late. I was late one time as I handled the morning routine for 3 kids on my own and had to drop off my 1 year old at daycare before an appointment because of their one child one parent policy. I was 12 minutes late and I didn't receive from them what they always expect from me: WAIT.

Brenda the dental hygentist went above & beyond in helping me with an appt for a specific Dr. as noted in my kids chart that no one else pays attention to she is an excellent asset to the office. Dr. Abica was so kind & very informative she also had such a pleasant bedside manner. Its employees like these that I'll continue to return to this location Jackson. Thank You again ladies?.