Dentistry at The Heights - An Affiliate of The Smilist

Very professional and pleasant people. The staff is very friendly, warm and welcoming. I have serious dental health issues and was very worried about procedures and costs. The staff were very positive and encouraging with their feedback. I was very comfortable at all times and everything that I needed to know was clearly explained to me. I really feel happy about my experience and I am extremely happy that I have found such wonderful people to help me achieve dental wellness.♥️ 03/01/2019- I went there today to get a procedure done, I didn't even know that Dr. Trotter was finished....he is that good. I had a great experience and I am happy that I found a great dentist in Brooklyn. The staff is fantastic and very friendly, they make you feel comfortable and very relaxed. I recommend them to all of you who need excellent dental care. 12/27-28/2021 As usual the best dentist in Brooklyn. Dr. Trotter and the staff are phenomenal people to work with. I did 2 procedures over 2 days and I am very comfortable and happy with the results. The procedure I got done was so flawless, you couldn't tell that something was fixed in my mouth. I am so happy. Dr. Trotter is very patient and genuinely cares about his clients. He is an excellent dentist. I just love the warmth and professionalism that I am greeted with during each visit and the clarity and transparency afforded to me in regard to payments and post visit instructions. Dentistry at the Heights - Dr. Trotter is the place to visit for all your dental needs!

This review is about my experience getting a Crown and a bonding with Dr. Trotter. So recently I chipped my front tooth, and after exploring 2 other dental clinics, the prices were exorbitant even with my insurance…I almost gave up. As a last resort, I gave Dr. Trotter’s office a call in Brooklyn Heights and was able to get an appointment. When I first stepped into the clinic, I was greeted by a warm staff, and just wanted people just to be honest and sincere with me. And that’s what I got, they valued my priorities and what I find important in dental services. I had done my research and know exactly what I wanted before I even arrived. They were so amazing at giving me the correct numbers and cost that fit my budget. I really value their services because they tried very hard to empathize with my situation and did the best to match my financial expectations. I am very happy with the plan and we committed to it. During The procedure itself, Dr. Trotter seems to be a man of great competence, a man of good aesthetic taste and seems to always push for quality work. That showed in the results. He had spent almost 4 hours on my procedure very meticulously shaping my crown so it looks natural, they even took my retainer into consideration so that the new crown can fit into my original retainer. They went above and beyond to make me feel comfortable. The quality speaks for itself. Overall I’m VERY pleased with the procedure at Dr. Trotter’s clinic, thanks to his entire staff and Ms. Areya for giving me her honest opinion and presenting the final solution. Dr. Trotter’s had the latest technology that made visualizing the teeth so easy, this is the first time I see such a busy clinic operate so very effectively , walkie-talkies were used to communicate, finally they showed just great values like honesty and respect which go a long way in the delivery. Here’s before and after photo below:

Great! The dentist I've seen all my life (she and father before her) has just retired. I chose a dentist in the neighborhood at random to take care of my lost filling, went today and had a great experience. The thing needed a crown and they were able to make one and install it on the spot. I'd expected three or four visits but it all was done today. And the atmosphere, people in the office were great. There wasn't that desolate "you're not human" feeling that comes through some medical practices in the city. This was a family atmosphere. I enjoyed being there. Dr. Trotter is excellent, skilled, experienced and caring, really considerate of patients. Many thanks to him. Dental hygienist was meticulous and thorough, both kind and professional, as was the rest of the staff. My hat's off to them all! What else? Wait time was zero. I was actually welcomed into the office five minutes before my appointment time. Prices are reasonable and then some. I'd expected a higher charge for a crown. And I still can hardly believe the work was done in a single visit. What a savings of time! The 12th floor office, by the way, is bright with natural light from the windows overlooking the Brooklyn streets. It couldn't be more pleasant. I'd been wondering for years what I would do when my dentist finally retired. It felt a little like leaving a relationship you thought you couldn't live without and finding you can, landing on your feet. Yes, Dentistry at the Heights is great. The people there make it so. -- 6 months later I went back and had an equally good experience. It's a great dental practice. My teeth look and feel great and, amazingly enough, I actually look forward to my next visit.

This dental office has taken care of me for 14 years. They’re so exceptional that even if I live 4 hours away, I’ve decided to stick with them. Recently, I’ve been mixing up my appointments and they’ve made accommodations for my mistakes. I just can’t find better people to take of my dental needs.

Saw Dr. Wismer for the first time today. She was amazing. Empathetic. Gentle. Very professional. Tbh. Everyone at the practice is amazing - Dr. Tomizawa and Dr. Trotter. I’ve seen all three now, and highly recommend!

This is such a great dental practice! Everyone who works here is so happy, helpful, and kind- from the front desk to the dentists and hygienists. For a second, when I thought my dental insurance had lapsed, they worked with me discount some procedures in the interim so that it could be affordable for me. I am so grateful for their patience and kindness as it makes going to the dentist an enjoyable experience for all!

I had my first visit at Heights Dentistry today. Arrived a tad nervous- not knowing what to expect. From the start - just walking through the door, each staff member provided a professional and courteous experience. Delighted to have found this Dental team! If you're looking to switch dentists, as I was, this is your team!