Dentistry at Bonney Lake - Implant, Cosmetic and Family Dentistry
Contact Number: (253) 236-7456
Mobile phone: +1 253-236-7456
Website: www.dentistryatbonneylake.com
Email:
Opening Hours:
Address: 21230 WA-410, Bonney Lake, WA 98391, USA
Location
Customer Reviews
I recently had oral surgery at Dentistry at Bonney Lake and I could not recommend them highly enough!! All of the staff are so kind, caring and friendly! I really don't like going to the dentist and they made the experience as good as it can get! They consistently checked in on me, even over the weekend. My entire family will be going to this dentist office from now on! Thank you to everyone that works there!
Dr Alkebsi is the BEST!!! My 4 year old daughter was nervous and scared to go to the dentist and get a filling. She left the last kids dentist in tears. Dr. Alkebsi was slow, gentle, patient and calm. She took her time and explained everything. She has incredible bed side manner. I loved her for my own appointments but, she knocked it out of the park with my daughter that was scared. Thank you so much! See you next time.
Unfortunately, zero stars is not an option. I am deeply disappointed with the experience my family and I had at this dental office. After our first visits, which included treatments for my four children, my husband, and myself (cleanings, cavities, sealants, etc.), we quickly realized we needed to find a new dentist. Every procedure they performed had to be redone within a year due to poor quality. Their lack of knowledge, organization, customer service, and empathy is appalling. The staff is rude and disrespectful, with a clear focus on making money rather than caring for their patients. They even attempted to charge us illegally, outside of what our insurance covered, and resorted to threats when we questioned them. Our insurance provider had to force them to refund us, as they would not admit to any fault, and wrongful billing. As a business owner, it takes a lot for me to leave a negative review, but I feel it’s important to warn our community. This office is not a good fit for anyone. I hope the Better Business Bureau gets involved soon to address these issues and hold this business accountable for the way they treat their patients, and the lack of knowledge they have around dentistry as a whole. I strongly recommend seeking dental care elsewhere. We have recently become established patients at Ossman Harding Dental in Bonney Lake and they are absolutely outstanding! Well ran, professional, organized, and educated around both billing practices and dental treatments. I highly recommend them!!!
I was able to get in to see the dentist very quickly. Everyone was very professional, helpful and thorough.
Nicest dentist and hygienist I've ever had, I'm usually so worried about going back to a dentist that I don't go back for years but I'll happily follow the treatment plan here because even the deep cleaning I needed didn't hurt at all. Can't recommend more. Never thought I'd say that for a dentist office haha. Thank you guys!
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