DentalWorks & Orthodontics Glen Ellyn

DentalWorks & Orthodontics Glen Ellyn Introduce

Welcome to DentalWorks & Orthodontics Glen Ellyn, located at 701 Roosevelt Rd, Glen Ellyn, IL 60137, USA. This Dental Clinic offers a range of services, including general dentistry and orthodontics. While some reviewers have noted the quality of the actual dental care provided by the dentists and hygienists as good, it is important for prospective patients to be aware of significant concerns raised regarding billing practices and administrative issues.

Multiple customer reviews indicate persistent and unresolved billing problems. Patients have reported being charged for errors seemingly made by DentalWorks, with issues spanning several months. One reviewer mentioned being scheduled with an "out of network" provider despite their insurance company assigning them to DentalWorks, leading to prolonged disputes and difficulties in resolution. Another similar experience details a claim submitted to the wrong insurance company, resulting in extensive time spent by the patient trying to rectify the situation.

A significant feature highlighted in the reviews is the difficulty in communicating with the administrative staff and escalating issues beyond the office manager. Patients have reported a lack of returned calls or messages, often necessitating multiple in-person visits to the clinic to discuss billing discrepancies. Despite assurances of follow-up, updates are frequently delayed or non-existent, leading to frustration and the eventual payment of disputed bills due to the threat of collections, even when advised not to pay initially.

While the dental care itself is acknowledged as "very good" by one reviewer and "never had an issue with their dentists or hygienists" by another, these positive aspects are overshadowed by the significant administrative headaches experienced. The unresolved billing issues and the challenges in communication have led patients to seek new dental providers to avoid future administrative burdens.

Currently, there is no positive information regarding the environment, specific services offered (beyond general dentistry and orthodontics), features, or any promotional information. The overwhelming concern raised in the provided reviews pertains to serious and ongoing billing problems and a lack of effective administrative support. Prospective patients should be aware of these issues when considering DentalWorks & Orthodontics Glen Ellyn for their dental needs.

For those still interested in their services, DentalWorks & Orthodontics Glen Ellyn can be contacted at phone: (331) 216-1642 or mobile phone: +1 331-216-1642. However, based on the available reviews, it is strongly advised to exercise caution and inquire thoroughly about billing procedures and dispute resolution processes before committing to treatment at this clinic.