Dental Radiance

I was referred to Dr. Christine Saguil at Dental Radiance by a colleague so I trusted that I'd receive great care and I was right! If I can go so far as to say that a trip to the dentist was great, it was. Dr. Saguil did a very thorough exam, comprehensive x-rays with state of the art equipment and personally cleaned my teeth, rather than having her dental hygienist do it. I came back a week a later to have three old cavities refilled and the experience was equally pleasant. And my teeth look great. I highly recommend Dr. Saguil at Dental Radiance in Hoffman Estates. I' have since referred my friends and family there as well.

Buyer beware, these folks are LIARS when it comes to pricing!! I'm speaking on behalf of my father, who was not happy at all about being mislead into believing that his insurance would cover 100% of his dentures. 3 TIMES did he ask to make sure, they even had him switch from Humana to Aetna since his old provider wouldn't cover everything. Turns out they failed to mention that there'd be a $158 deductible, which left dad furious because he was told it'd be free...3 TIMES. Heck, he even sacrificed driving 2 hours back and forth on several occasions since he lives in Plainfield, since we have a family friend who rec'd them to us. Needless to say, he won't be wasting his time going there anymore nor rec'd their services. You guys need to be transparent about pricing, make sure all your employees know because this is unacceptable.

Christine and Anel have been my first Dentist and still is. This is almost seven years now. My family and I has never had any problem, being it billing, the actual services performed, through customer service. It is almost like an extended family for me and my family. They have time for you and very receptive. I very strongly recommend them to anyone. Cliff & Dosia.

Wow. Where do I begin? A nice dentist is being wrecked by the billing department's inability to work with my insurance company, Humana Dental. After having work done in 2014 with no problems with my insurance covering submitted charges, my 2015 drama has culminated in a nasty collection threat! Three times now I have called my Insurance and they said 'Your dentist moved locations and has not submitted paperwork for reapproval. Have them reapply, get reapproved retroactively and then they can resubmit the claim'. Three times I have conveyed this information to Arnel in billing. Four times I have received past due, balance due notices requesting I contact my insurance. The latest has a threat to be sent to collections. Ugh....this is getting tiresome. I'm NOT going to pay full price for work that I KNOW was covered just a few months earlier before they moved locations. One star until you fix this and send me the correct bill which I'm perfectly happy to pay.

My whole family goes, the staff is so friendly, and even though i have terrible teeth and avoid the dentist, they're very good to me and make the experience better. I'm getting better thanks to a great dentist.