Dental Dreams

The only reason I'm giving 1 star is because I can't proceed without doing so. This was the WORST experience my children and I have had. Unfortunately, due to the loss of personal health insurance, we have to use Medicare, and I definitely notice the difference in service. The doctor was unprofessional, unsympathetic, and very unhelpful. I wouldn't recommend anyone go to this place for ANYTHING. Terrible! Let me also talk about how long we waited. Our appointments were set for 3:00 PM, but we didn't leave until 5:45 PM. Once I brought it to the CSR's attention, she did her very best to find out what was happening and called us to the back for x-rays. We then had to wait another hour for the doctor, who was unapologetic for her tardiness and totally dismissive. Lastly, when I say I hated my experience here, it's truly an understatement. During treatment, they didn't have the courtesy to keep water from running down my shirt. The aprons didn't have clips to hold them in place, and water was everywhere. The dentist got an attitude when I explained I was in pain. Instead of trying to find out why, she proceeded with an attitude, walked out of the room, and never came back. I had to find my own way out. Needless to say, I left without making another appointment. I want to caution you that this place is a mess service-wise. I wouldn't recommend going here at all. You've been warned!

I waited 1 1/2 hours for a 1:00 pm appointment (20 minutes before, 1:07 hours after 1pm) and waited at least two people who came in after me get seen by staff. Apparently they didn’t put me in the queue, probably because they were too busy chatting amongst themselves, and taking breaks instead of making sure everyone was seen. I left the office, went home, and booked an appointment with another dentist.

I went for my root canal but the dentist that was suppose to perform the procedure I was told he left and gave no notice. I wish someone would have called me to inform me of this. Because the tooth was a tooth next to the wisdom tooth that was already gone I asked the dentist I talked to Dr Woo to just pull it and he was quick and it went smoothly I am terrified of needles but because of his quickness I had no time to panic then or in the process of the extraction. The front desk brung a helpful and a pleasant atmosphere it was a delight. Thank you all at Dental Dream on 83rd Holland