Dental Depot

They keep rescheduling appointments, and it has become quite frustrating. Their management seems unaware of how to effectively run this place. On two occasions, my appointments were rescheduled due to double bookings. Each time I visited, I received different information about what needed to be done, and what was documented did not match the verbal instructions. The staff requires proper training, as the customer service has been unsatisfactory. Please do not respond with a copy-and-paste answer like you have done for other reviews. I would appreciate a genuine response, as it seems you are not reading the feedback from your customers and continue to ignore it.

Staff is always friendly when checking in and the dentist and the workers that’s doing the cleaning check your teeth are always very thorough. I do notice at times when dentist do come in. They just come in for a quick two minutes and then they’re out the patient room, not really taking enough time with the actual patient, that were normally used to. In addition to make sure that all patients appointments are accurately booked with no errors, and if there are any errors made to make sure that that is the following business day and not the day of. And also to ensure all customers bills are communicated to them ahead of time, instead of receiving a bill in the mail that you aren’t aware of.

fabulous! they are quick and very informative. you can tell they see so many people with so many issues. i went in with an emergency and they figured it out quickly and got me some relief and made a plan to resolve the issue. doc is young, friendly and knows his stuff. every assistant i’ve had has been absolutely amazing… so caring, knowledgeable and accommodating- even asking if i needed a blanket or water ❤️ will definitely get my kiddos here too for their first appointments.

The staff was amazing. My mom is in a wheelchair which presented some real challenges. She also ended up needing an extrication. Unlike most places that would have required us to come back again, they extended her appointment and took care of the problem tooth same day. They were kind, caring and helpful. Thank you for taking such good care of my mom!!

Great experience for our first visit at Dental Depot. Came here based off a friend referral, and am happy with our decision to do so. They called us back, shortly after our scheduled appt time, dentist and dental assistants were all kind and knowledgeable, made us feel comfortable with our dental plan of treatment, and answered questions happily.