4.0
Great service! I was able to schedule a quick emergency appointment. Everyone was so caring and informative front desk, dental assistants, the dentist. Every step I feel comfortable and cared for. This location Highly recommend!!!
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Overview
Hours
Dental Depot Introduce
Dental Depot is located at 25 N Rockwell Ave, Oklahoma City, OK 73127, USA. They can be reached by phone at (405) 796-4242 or +1 405-796-4242.
As part of the Theme Park Directory, which aims to provide local users with information on various services, Dental Depot is presented here as a dental option in the Oklahoma City area.
Customer reviews for Dental Depot present a mixed picture, highlighting both positive and negative experiences.
One reviewer, Houssam from Morocco, expressed a very positive experience, stating they were "so good" and "so happy." They praised the staff for being "so kind and caring."
However, another reviewer shared significant concerns regarding scheduling and communication, particularly for Soonercare patients. They criticized the practice for scheduling appointments just before the 184-day insurance eligibility cutoff, leading to wasted time and missed work/school. They also criticized the practice's communication, particularly the call center and text reminders, which they found unreliable. They did, however, commend the dental staff (nurses and dentists) for being "really nice and professional." The manager did call and attempted to resolve the issue, and rescheduled their appointment sooner than originally planned.
The reviews indicate a potential inconsistency in the patient experience. While the dental staff is generally praised for their professionalism and kindness, there are significant concerns regarding scheduling practices and communication, especially for patients with Soonercare. Potential patients should be aware of these differing perspectives and consider their individual needs and priorities.
It is strongly recommended to confirm appointment details and insurance eligibility directly with the location staff, rather than relying on call center communications. Potential patients should clarify any concerns before seeking treatment.
In summary, Dental Depot offers general dental services in Oklahoma City, OK. While the dental staff is generally praised, reviews highlight significant concerns regarding scheduling and communication, particularly for Soonercare patients. Potential patients should carefully consider these reviews and clarify any concerns before seeking treatment.
Dental Depot Photos
Dental Depot Location
Dental Depot
25 N Rockwell Ave, Oklahoma City, OK 73127, USA
Get directionsReviews
Great service! I was able to schedule a quick emergency appointment. Everyone was so caring and informative front desk, dental assistants, the dentist. Every step I feel comfortable and cared for. This location Highly recommend!!!
Nov 18, 2024 · Santanna MejiaExcellent experience from the moment I walked in the front door. From reception to dental assistants, and the dentist were all friendly and professional. They make certain everything is done correctly and as painless as possible. I’ll definitely be going back.
Nov 11, 2024 · chandler woernerThis experience isn’t my own. My boyfriend has came home from two different appointments with cuts on his lips. Not small cuts either. The dentist didn’t even mentioned he cut him. Didn’t acknowledge it or say sorry. The lady checking him out was like oh yeah he nicked you so you might need to take some ibuprofen. First off it’s not just a nick his lip spilt open. How do you not acknowledge that? The first time the cut on the inside of his lips started turning white. Now it’s finally healing and he goes to get the rest of his fillings and the outside of his lips is split open. I’m not understanding the negligence. I knew something was off when my boyfriend showed up for his first appointment and they pulled five teeth all at once. Like I said not my experience but highly disappointed in how they cared for my boyfriend. He’s not one to complain so I know he didn’t say anything. Nobody should come home with cut up lips every time they get fillings that’s ridiculous. DO BETTER!
Nov 11, 2024 · Chaquion JoynerI just got back from my first appointment. I'm getting teeth pulled and getting dentures. The staff here are amazing! I hadn't been to the dentist since I was a kid because of how I was treated. Here at Dental Depot, they treat you like family. They listen to your concerns and they take as much time with you as you need. I still have a couple more visits, however, I'm actually looking forward to going back. THANKS DENTAL DEPOT! ****UPDATE BEFORE AND AFTER PICS
Nov 19, 2024 · Ken (Jersey)Own a dental office or found incorrect details?
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