Dental Care Olathe
Contact Number: (913) 372-2834
Mobile phone: +1 913-372-2834
Website: www.dentalcareolathe.com
Email:
Opening Hours:
Address: 1717 S Mur-Len Rd, Olathe, KS 66062, USA
Location
Customer Reviews
I LOVE THIS OFFICE!! They help you with anything time,money, especially working with your schedule. The manager LaShanda she is awesome she really get things done!! I like that she reassure procedures check on my daughter during her visit. The office is clean, great area again I recommend this office.
All the girls in the office are very friendly, they answered all my questions. I was only scheduled for a cleaning and they did X-rays and filled all my cavities in the same day. That was so convenient for me!! I really appreciate all of you!! :) Will definitely be recommending them to friends and family. Thank you all again!
I have to start by saying I never got a chance to even make it in the office! Every time I called it hung up and sent me a text to make an appointment online. So I did and after I did it said they would call for confirmation. Not only did I never receive a call I still cannot get a hold of them. I don't understand how they are in business if you cannot make an appointment, I've never had this experience with a dentist. I hope if you can get an appointment the service is better than trying to even get in to see them.
Really not sure how they're still in business? For one, they don't greet you when you walk in... No hi or how are you or even acknowledgment WHAT SO EVER. They have a little "coffee station" which my mom, sister, and I all found hilarious on separate occasions trying to get my Dad's teeth worked on. They have a keruig, but provide no cups..then when you politely ask for one, they say, "Oh, we haven't had cups in soooo long. Pretty sure that keurig doesn't even work..." Oh ok! So then REMOVE IT FROM YOUR OFFICE! Clear up space! This one cracks me up... I was sitting there waiting for my dad's teeth to get worked on...(he has dementia by the way so we try to eliminate confusion and this office was WELL aware of this beforehand. K so I'm waiting there after they already called my Dad to get seen... then 15 min go by and some man comes out and says, "***'?" My dad's name! I was like what? He's already back there getting worked on...is not that right patient? Then when I was upset and asked the receptionist to clarify, she says, "Don't worry. That guy doesn't know english and he's new. Ignore him." Excuse me what? I can't even begin to continue this review with out cursing. It gets worse. RUN FROM THIS PLACE RUNNN!!!!!!!!!!!!
If there was an option for negative stars I would choose that. Let’s start with the appointment. My daughter went in for the consultation and X-rays to determine what needed to be done. One that was done she waited 60 minutes in the lobby waiting for an answer. Finally got someone to talked with her and it was determined that her wisdom teeth needed to be removed. Set up an appointment for ten days out. Showed up at the appointment time only to find out that the oral surgeon wasn’t available at that time and we would have to come back in 3 hours. They did call the day before but no voicemail or text indicating the change. The procedure went ok, but there were no discharge papers just a few simple do’s and don’ts for the nurse. Then they said they would call in pain meds and antibiotics to our pharmacy. Receptionist took all the info down on a sticky note, not logging it into the patient file on the computer. Three hours went by and no notification from the pharmacy that the meds were ready. THEY NEVER CALLED THEM IN!! My 18 year old daughter has four holes in her head with no pain meds and no antibiotics!!! This without a doubt is the WORST DENTAL EXPERIENCE EVER!!! Stay away from this horribly ran, terrible excuse of a dental office!!!
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