Dental Care at Estrella Crossroads

Dental Care at Estrella Crossroads is a dental practice located at 441 N Estrella Pkwy, Goodyear, AZ 85338, USA. They can be reached by phone at (623) 267-5630 or +1 623-267-5630.

Based on customer reviews, Dental Care at Estrella Crossroads has received mixed feedback. While some patients have reported positive experiences with the hygienists, others have expressed significant concerns about the front office staff and treatment planning.

One patient reported a negative experience, highlighting a lack of a warm atmosphere and feeling pressured during the treatment planning process. They also expressed concern about a receptionist's inappropriate questioning of their financial decisions and a lack of follow-up regarding treatment and antibiotics. This patient described the service as "absolutely insane" and would not recommend the dentist to anyone.

However, another patient reported a positive experience, praising the friendliness of the staff and the exceptional care provided by their hygienist, Kelly. Kelly was commended for making the patient feel comfortable, explaining procedures, and identifying a previously overlooked issue with their gum. This patient gave the practice a 10/10 recommendation.

The practice appears to have a discrepancy in patient experiences, with positive feedback regarding the hygienists and negative feedback regarding the front office staff and treatment planning process.

Key points highlighted by patients include:

• Positive experiences with hygienists, particularly Kelly, who is praised for her thorough and caring approach.
• Negative experiences with the front office staff, including inappropriate questioning of finances and lack of follow-up.
• Concerns about feeling pressured during treatment planning and a lack of patient input.
• Mixed experiences regarding the overall atmosphere of the practice.

Potential patients should carefully consider the mixed reviews before choosing Dental Care at Estrella Crossroads. While the hygienists appear to provide excellent care, the concerns regarding the front office staff and treatment planning process could significantly impact the overall patient experience.