Dental Bright advanced family dentistry & orthodontics

Welcome to Dental Bright, an advanced family dentistry and orthodontics practice located in Lawrence, Massachusetts. As part of the Theme Park Directory, we are providing information about this dental practice. Dental Bright offers a range of dental and orthodontic services to patients in the local community.

Dental Bright has received mixed reviews from its patients. One patient shared a positive experience, highlighting the "friendly, gracious, professional, and always smiling staff." They praised the practice for offering "emergency dental services" and "bilingual services," as well as for being respectful and answering patient questions. They particularly commended the orthodontist's care for their son, who achieved "perfect alignment and a stunning smile" after 18 months of braces. They also praised the general dental care, including cleanings, extractions, partials, and crowns, and "highly recommend" Dental Bright for all dental needs.

However, another patient reported a deeply negative experience, stating they "left this place in tears." They described being "harassed" over an unknown bill, which interrupted their 5-year-old's appointment. They felt the office manager was "rude" and treated them "like I wasn’t human." They claimed there was "zero customer service" and that they were "bullied and talked down to." The patient felt "unsafe" and "terrified" by the experience, particularly when a doctor discussed their case loudly and called them a liar. They criticized the lack of communication about the bill, which was over $1,000, and the overall "unprofessional" handling of the situation. They advised others to "please stay away from this place" and stated they would be seeking treatment elsewhere.

The reviews present a stark contrast, with positive feedback regarding orthodontic results and general services, but significant concerns regarding billing practices and patient treatment.

Key features of Dental Bright include:

• Friendly Staff and Professional Staff: Positive feedback regarding initial interactions.
• Smiling Staff and Emergency Dental Services: Positive feedback regarding welcoming atmosphere and service offerings.
• Bilingual Services and Patient Questions: Positive feedback regarding accessibility and communication.
• Braces Son and Misalignment Teeth: Positive feedback regarding orthodontic results.
• Orthodontist Care and Perfect Alignment: Positive feedback regarding successful treatment.
• Stunning Smile and General Dental Care: Positive feedback regarding aesthetic and general services.
• Cleanings Dentist and Extractions Dentist: Positive feedback regarding range of services.
• Partials Dentist and Crowns Dentist: Positive feedback regarding restorative services.
• Highly Recommend Dental Bright and Knowledgeable Team: Positive feedback regarding overall experience.
• Experienced Team and Flawless Team Work: Positive feedback regarding team efficiency.
• Tears Patient and Inexcusable Treatment: Negative feedback regarding patient treatment.
• Harassed Bill and Interrupted Appointment: Negative feedback regarding billing practices.
• Rude Office Manager and Zero Customer Service: Negative feedback regarding staff behavior.
• Records Patient and Hollered Bad Words: Negative feedback regarding unprofessional conduct.
• Don't Care Patients and Harassment Bullying: Negative feedback regarding perceived patient disregard.
• Scary Situation and No Compassion: Negative feedback regarding emotional experience.
• No Empathy and 1k Balance: Negative feedback regarding lack of understanding and financial handling.
• Unprofessional Dentist and Worst Investment: Negative feedback regarding overall experience and cost.
• Lawrence Dentist and Family Dentist: Provides comprehensive care for the whole family.
• Orthodontics: Offers orthodontic services for all ages.

If you are considering Dental Bright, please be aware of the significantly contrasting reviews, particularly regarding concerns about billing practices and patient treatment. It is recommended to thoroughly discuss your concerns and expectations with the office before proceeding with any treatment. You can contact them at (978) 975-8888 or +1 978-975-8888, or visit them at 488 Essex St, Lawrence, MA 01840, USA. Exercise caution and prioritize your comfort and well-being.