Crossroads Family Dentistry

First time coming to Crossroads Family Dentistry. Nice place and the hygienist Candace was very welcoming. She and Dr. Libby explained the process of getting my teeth from what they are now to what they will be in the near future. Great detailed explanations and that is why I have future appointments already scheduled. Overall a great experience. Thanks Crossroads.

Crossroads family dentistry is amazing! The front staff is always nice and the dentist is amazing! Came in for a filling and they got the job done quickly and pain free! Highly recommend

First and last visit. First timers: bring your records with you and make sure they don’t perform anything prior to verifying the services that you received on your last dental check up. Right now, they are charging me for a panoramic x-ray, that at the time of the appointment they told me was covered by the insurance. After two months of the appointment they sent an email with a statement of $79.97 telling me that the insurance didn’t cover it. I called their office requesting further explanation of the charges. Their answer was: “sometimes the insurance said that it covers and then they deny it. Because your insurance just covers one panoramic every 5 years.” I told them, if I, as a patient, informed you that my last dentist visit was 6 months ago, with the same dentist for about 4 years, why didn’t you guys verify my records or asked for them? Their answer was, you signed a financial responsibility form. Wow! Not my lucky day, I guess. Therefore, the only option is to pay the $79 and never comeback to this sketchy business. Funnily enough, this office is at three minutes walking distance from my house, but I’d rather commute to Denver to an honest and transparent business, than deal with surprise charges from them again.