Crossroads Dental Group

Dental Clinic Arizona Maricopa County Chandler East Germann Road

2880 E Germann Rd STE 13, Chandler, AZ 85286, USA

4.0

Front office staff is Magnificent!! So is Dr. Clayton. This is one of the best dental offices I've been to. They actually pick up the phone when you call! NO recordings, no prompts, just human connection, so refreshing. Permenant crown was made in office, no temporary crown, no waiting. My appt was at 8am and I was seen at 8:10. No long wait time in the lobby. LOVE Crossroads Dental office. 10 stars!

Bianca Jacobsen

Overview

Hours

Monday 7:00 AM - 6:00 PM

Tuesday 8:00 AM - 5:00 PM

Wednesday 8:00 AM - 6:00 PM

Thursday 7:00 AM - 5:00 PM

Friday 7:00 AM - 4:00 PM

Saturday Closed

Sunday Closed

Crossroads Dental Group Introduce

Crossroads Dental Group is a dental practice located at 2880 E Germann Rd STE 13, Chandler, AZ 85286, USA. They can be reached by phone at (480) 821-5444 or +1 480-821-5444. Dr. Chaffee and Dr. Clayton are the dentists at this location. Ashley is the receptionist and Beth is the dental hygienist mentioned in customer reviews.

Based on customer reviews, Crossroads Dental Group is highly regarded for its caring, patient-focused, and insurance-friendly dental care. Patients consistently praise the practice for its thorough dentists, empathetic staff, and commitment to patient comfort.

Reviewers highlight the positive experience they had, particularly after a negative experience at another dental office. Ashley, the receptionist, is commended for her excellent job in assuring patients about their insurance coverage and understanding their concerns about previous aggressive treatment plans. Dr. Chaffee is praised for being very thorough and explaining prognosis and treatment plans, easing patient anxiety. Beth, the dental hygienist, is described as empathetic and friendly, providing clear explanations of procedures and findings.

Dr. Clayton is also highly praised, with patients expressing their loyalty for over 13 years. He is described as always willing to assist patients with affordable treatment options and genuinely caring about their well-being.

The consistent positive feedback indicates that Crossroads Dental Group offers a patient-focused and high-quality dental experience. As part of the Theme Park Directory platform, local users in Chandler, AZ, seeking a caring and patient-focused dentist can consider this practice. The practice's commitment to patient comfort, transparent communication, and affordable care makes it a strong option for those looking for a positive dental experience.

Crossroads Dental Group Photos

Crossroads Dental Group Location

Crossroads Dental Group

2880 E Germann Rd STE 13, Chandler, AZ 85286, USA

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Reviews

Dec 04, 2024 · Bianca Jacobsen

The front desk lady: 'Kristin' was extremely rude (attitude & verbally no regards for a customer) to us, we have been going to this place for years. We have two Delta insurances (primary & secondary) and they made the mistake not to account for both the insurances. Then she says we will NOT let you go forward with the procedure until you paid us remaining amount, when in fact she did not even run the secondary insurance. I have never seen any doctor or dentist treat people this way, when the patient has multiple insurance, they should run both and if anything is left to pay then ask the patient to pay. THIS PRACTICE/LADY IS LIKE YOU PAY US NOW AND THEN WE WILL REIMBURSE YOU LATER, WE ARE LIKE ARE YOU OUT OF YOUR MIND !! Totally unpleasant experience, I want the owner to see this and apologize for running a practice like a greedy animal. -------------------------------------------------------------------------- Got a reply back, same standard cut & paste, do you think I have any more time to deal with you folks, I just told you the issue, why would I call you again, What are you doing to fix it????

Dec 06, 2024 · Kathy Carter

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